Hospitality Client Engagement Leader

InnSpace; Greenwich (CT); On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

401(k) with 3% company contribution

Responsible paid time off

13 paid holidays

Opportunities for professional growth

Collaborative work environment

Employee Profit Share Program (non-tr

Job summary

Innspace, a hospitality general contractor with in-house design and procurement, seeks a Principal, Client Engagement to drive engagement methodologies and grow its presence with brokers, developers, and hospitality clients across the US.

The role reports to the Senior Director of Client Engagement and leads a high-performing team, coordinating with marketing and account executives to execute strategic plans and manage risk across projects.

Qualifications

• Minimum of 10 years of experience in the hotel/hospitality industry within the US market.
• Proven track record in business development, client engagement, or account management within hospitality construction, design, or related fields.
• Willingness and ability to travel up to 50%.

Responsibilities

• Drive client engagement methodology, standards/practices, processes, and technology solutions within the company to enhance the capability and effectiveness of the organization.
• Develop and execute the client partnership and business development strategy, including forecasting, in line with company methodology.
• Develop business development and client relations strategies in collaboration with all disciplines to support the continuous evolution of company strategy.
• Create an opportunity pipeline in accordance with the approved strategic plan and budget/targets.
• Map and track key client relationships (new, existing, and previous contracts and firms).
• Collaborate with marketing to ensure brand alignment with client approach.
• Collaborate with the account executive team to identify and drive opportunities with target clients.
• Lead and develop a high-performing client engagement and account executive team.

Skills

Leadership

Communication

Relationship management

Negotiation

Travel readiness

Tools

Smartsheet

HubSpot

MS Office

Job description

Innspace, a hospitality general contractor with in-house design and procurement, seeks a Principal, Client Engagement to drive engagement methodologies and grow its presence with brokers, developers, and hospitality clients across the US.

The role reports to the Senior Director of Client Engagement and leads a high-performing team, coordinating with marketing and account executives to execute strategic plans and manage risk across projects.