Hospitality & Booking Coordinator | Online

Destination Knot; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible remote work

Professional development

Access to travel planning tools

Supportive team culture

Travel perks

Job summary

Destination Knot is seeking a dependable Hospitality & Booking Coordinator for a fully remote role. You will research destinations, prepare quotes, manage reservations, and assist clients with pre- and post-booking communication as part of our travel planning team.

This position suits organized individuals who enjoy helping others and delivering attentive service. You’ll work with travel planning tools, stay on top of client requests, and contribute to a positive, growth-oriented team

Qualifications

• Experience in customer service or hospitality is preferred.
• Strong attention to detail and time management.
• Excellent written and verbal communication abilities.
• Tech-savvy and comfortable using online tools and booking platforms.
• Ability to work independently in a fully remote setting.

Responsibilities

• Assist in researching and recommending vacation packages, resorts, cruises, and accommodations
• Support the preparation and delivery of travel quotes and proposals
• Process and update bookings using supplier and agency tools
• Communicate with clients regarding reservation details, changes, or special requests
• Maintain accurate records of bookings and client interactions
• Monitor supplier promotions and destination updates
• Collaborate with team members to ensure excellent client service

Skills

Customer service

Hospitality knowledge

Administrative support

Attention to detail

Time management

Written communication

Verbal communication

Remote work

Tech-savvy

Tools

Booking platforms

Supplier tools

CRM systems

Job description

About Us

We help individuals, couples, and families turn their dream vacations into reality. From tropical getaways and cruises to group adventures and milestone celebrations, we provide expert planning and personalized support at every step of the travel journey.

Position Overview

We are seeking a dependable and detail-oriented Hospitality & Booking Coordinator to support our vacation booking process. In this role, you will work closely with our travel planning team to research destinations, prepare quotes, manage reservations, and assist clients with pre- and post-booking communication. This is a fully remote position ideal for someone who enjoys organizing, helping others, and being part of a travel-focused team.

Key Responsibilities

• Assist in researching and recommending vacation packages, resorts, cruises, and accommodations
• Support the preparation and delivery of travel quotes and proposals
• Process and update bookings using supplier and agency tools
• Communicate with clients regarding reservation details, changes, or special requests
• Maintain accurate records of bookings and client interactions
• Monitor supplier promotions and destination updates
• Collaborate with team members to ensure excellent client service

Qualifications

• Previous experience in customer service, hospitality, or administrative support preferred
• Strong attention to detail and time management skills
• Excellent written and verbal communication abilities
• Tech-savvy and comfortable using online tools and booking platforms
• Ability to work independently in a fully remote setting
• Must be 18 years or older with a reliable computer and internet connection
• A passion for travel and helping others plan memorable experiences

What We Offer

• Flexible, remote work environment
• Training and ongoing professional development
• Access to travel planning tools and industry resources
• Supportive team culture with opportunities to grow
• Incentive-based performance opportunities and travel perks

Work Environment

This is a fully remote position with flexible hours. Ideal for individuals who are organized, motivated, and enjoy assisting with travel coordination and client communication.