Barista: Craft Coffee & Welcoming Customer Service

The Kroger Co.; Greenwood (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. in Greenwood, IN is seeking a customer service focus team member for our coffee shop department. You will assist customers, prepare beverages, stock and inventory items, and ensure product quality and safety in a fast-paced retail environment.

Responsibilities include answering questions, making recommendations, handling transactions, and promoting store goals while maintaining a welcoming atmosphere for customers and colleagues alike.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about products in the department and store.
• Gain knowledge of products and respond to questions with recommendations.
• Collaborate with associates to promote teamwork and meet store goals.
• Prepare beverage selections to recipes and standards; handle transactions per company practices.
• Offer product samples and inform customers of coffee shop specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend coffee shop items to customers.
• Use coffee shop equipment (refrigerators, freezers, slicers, ovens) per guidelines; label and inventory supplies.
• Check product quality and freshness; review sell-by dates and act accordingly.
• Operate equipment (espresso machine, blender, scales, steamer) safely.
• Label, stock and inventory department merchandise.

Skills

Customer service

Teamwork

Job description

The Kroger Co. in Greenwood, IN is seeking a customer service focus team member for our coffee shop department. You will assist customers, prepare beverages, stock and inventory items, and ensure product quality and safety in a fast-paced retail environment.

Responsibilities include answering questions, making recommendations, handling transactions, and promoting store goals while maintaining a welcoming atmosphere for customers and colleagues alike.