Hospitality Attendant | Dublin Springhill Suites

Shaner Group; Dublin (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Shaner Group in Dublin, OH is seeking a friendly Breakfast Attendant to welcome guests, set up and service the breakfast bar, and maintain daily cleanliness in the lobby and dining area.

You will handle guest requests, assist with inventory and adhere to safety and quality standards, with a flexible schedule including weekends and holidays.

Qualifications

• Minimum one year of customer service experience; hotel experience preferred.
• Ability to communicate with guests, management, and co-workers clearly.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome guests in the breakfast and lobby area; set up, service, maintain, and breakdown of the breakfast bar line.
• Ensure breakfast items are replenished and served courteously in line with quality standards and specifications.

Skills

Customer service

Communication

Bilingual English/Spanish

Food safety awareness

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.