Hospitality Assistant Manager - Guest Experience Leader

The Escape Game, LLC; Concord (NC); On-site; USD 22,000 - 23,000; Full time

Job summary

The Escape Game, LLC is hiring an Assistant Manager in Concord, North Carolina. You will support the general manager, lead a team of world-class hospitality professionals, and ensure guests have memorable experiences.

You will be expected to work nights and weekends, with the ability to handle physical tasks and maintain our high standards in a fast-paced environment. Training and growth opportunities are available as you learn from regional leadership.

Qualifications

• Genuine love for serving others.
• Flexibility in a rapidly changing work environment.
• Strong interpersonal and communication skills.
• Ability to positively influence others.
• Basic computer skills.
• Maintains composure in high-stress, fast-paced environments.

Responsibilities

• Assist the GM by executing initiatives and supporting operations.
• Coach and develop team members to maintain TEG standards.
• Uphold TEG values and deliver exceptional guest experiences.

Skills

Guest service

Adaptability

Interpersonal skills

Communication

Team leadership

Calm under pressure

Job description

The Escape Game, LLC is hiring an Assistant Manager in Concord, North Carolina. You will support the general manager, lead a team of world-class hospitality professionals, and ensure guests have memorable experiences.

You will be expected to work nights and weekends, with the ability to handle physical tasks and maintain our high standards in a fast-paced environment. Training and growth opportunities are available as you learn from regional leadership.