Hospitality Aide

Shaker Gardens; Shaker Heights (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401k

Early Pay via Tapcheck

Employee Perks & Discount

PTO & Holidays

Referral Bonus

Mentorship

Upskilling Growth Opportunities

Education Loan Repayment

Job summary

Lionstone Healthcare in Shaker Gardens is seeking a compassionate Hospitality Aide to join our care team at Shaker Gardens. You will provide patient-related care and ancillary services under the direction of a licensed nurse supervisor, focusing on comfort, dignity, and respectful patient interactions.

Responsibilities include transporting patients, handling routine non-hands-on tasks, coordinating with staff, and assisting with light administrative duties and meal distribution.

Qualifications

• Must be able to read, write, speak, and understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served

Responsibilities

• Acknowledge residents' and families' concerns and report them to the nurse supervisor
• Respond to all call lights timely, providing non-hands-on care or referring to appropriate staff
• Maintain confidentiality and provide privacy to residents
• Perform host/hostess duties, including transporting patients, assisting with meal distribution, and distributing personal laundry
• Deliver snacks to patients who do not require assistance in feeding
• Assist the Activity Director with patient activities and run errands for patients and staff

Skills

English proficiency

Independent decision-making

Resident care awareness

Job description

Hospitality Aide
Lionstone Healthcare

At Shaker Gardens, we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at [insert team name].

Job Summary:

We are seeking a compassionate and dedicated Hospitality Aide to join our team at Lionstone Healthcare. As a key member of our care team, you will provide patient-related care and ancillary services in accordance with Reach LTC Ohio quality standards under the direction of a licensed nurse supervisor. Your primary responsibilities will include providing non-hands-on care, transporting patients, and performing various administrative tasks.

Essential Duties and Responsibilities:

• Acknowledge residents' and families' concerns and report them to the nurse supervisor
• Respond to all call lights timely, providing non-hands-on care or referring to appropriate staff
• Maintain confidentiality and provide privacy to residents
• Perform host/hostess duties, including transporting patients, assisting with meal distribution, and distributing personal laundry
• Clean combs and brushes, deliver ice and water, and answer telephone calls
• Deliver snacks to patients who do not require assistance in feeding
• Assist the Activity Director with patient activities and run errands for patients and staff

Safety and Sanitation:

• Ensure that nursing service work areas are maintained in a clean and sanitary manner
• Report missing or illegible labels and MSDSs to the safety officer or other designated person
• Maintain resident care rooms and treatment areas in a clean, safe, and sanitary manner

Resident Rights:

• Honor the resident's refusal of treatment request and report such action to your supervisor
• Abide by the resident's participation in treatment decision
• Inform the resident of consequences of not participating in prescribed therapy and document such action in the resident's clinical record
• Report any complaints or grievances to the department supervisor

Qualifications:

• Must be able to read, write, speak, and understand the English language
• Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served
• Must possess the ability to make independent decisions when circumstances warrant such action

People-Centered Rewards:

• Health benefits including Medical, Dental & Vision
• 401k with company match
• Early Pay via Tapcheck!
• Employee Perks & Discount program via NES
• PTO + Company Holidays + Floating Holidays
• $Referral Bonus Program$
• Mentorship Programs
• Internal/Upskilling Growth Opportunities
• Continued Education Loan Repayment Program powered by Clasp