Hospitality Aide

Cottingham Retirement Community, Inc; Cincinnati (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401k with match

Early Pay

Employee perks

PTO & holidays

Referral bonus

Mentorship

Upskilling

Education loan repayment

Job summary

Lionstone Healthcare in Cincinnati is seeking a compassionate Hospitality Aide to join our care team at Cottingham Care Community. You will support patient well-being through non-hands-on tasks, transport residents, and perform a range of administrative duties under the supervision of a licensed nurse.

The role emphasizes respectful, patient-centered care, strong communication, and reliability. Experience in elder care is helpful, and a caring, team-oriented mindset is essential for success in

Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.
• Must possess the ability to make independent decisions when circumstances warrant such action.

Responsibilities

• Acknowledge residents' and families' concerns and report them to the nurse supervisor
• Respond to all call lights timely, providing non-hands-on care or referring to appropriate staff
• Maintain confidentiality and provide privacy to residents
• Perform host/hostess duties, including transporting patients, assisting with meal distribution, and distributing personal laundry
• Clean combs and brushes, deliver ice and water, and answer telephone calls
• Deliver snacks to patients who do not require assistance in feeding
• Assist the Activity Director with patient activities and run errands for patients and staff
• Ensure that nursing service work areas are maintained in a clean and sanitary manner
• Report missing or illegible labels and MSDSs to the safety officer or other designated person
• Maintain resident care rooms and treatment areas in a clean, safe, and sanitary manner
• Honor the resident's refusal of treatment request and report such action to your supervisor
• Abide by the resident's participation in treatment decision
• Inform the resident of consequences of not participating in prescribed therapy and document such action in the resident's clinical record
• Report any complaints or grievances to the department supervisor

Skills

English language proficiency

Compassionate care

Independent decision making

Job description

Hospitality Aide

Lionstone Healthcare

At Cottingham Care Community, we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at Cottingham Care Community.

Job Summary:

We are seeking a compassionate and dedicated Hospitality Aide to join our team at Lionstone Healthcare. As a key member of our care team, you will provide patient-related care and ancillary services in accordance with Reach LTC Ohio quality standards under the direction of a licensed nurse supervisor. Your primary responsibilities will include providing non-hands-on care, transporting patients, and performing various administrative tasks.

Essential Duties and Responsibilities:

• Acknowledge residents' and families' concerns and report them to the nurse supervisor

• Respond to all call lights timely, providing non-hands-on care or referring to appropriate staff

• Maintain confidentiality and provide privacy to residents

• Perform host/hostess duties, including transporting patients, assisting with meal distribution, and distributing personal laundry

• Clean combs and brushes, deliver ice and water, and answer telephone calls

• Deliver snacks to patients who do not require assistance in feeding

• Assist the Activity Director with patient activities and run errands for patients and staff

Safety and Sanitation:

• Ensure that nursing service work areas are maintained in a clean and sanitary manner

• Report missing or illegible labels and MSDSs to the safety officer or other designated person

• Maintain resident care rooms and treatment areas in a clean, safe, and sanitary manner

Resident Rights:

• Honor the resident's refusal of treatment request and report such action to your supervisor

• Abide by the resident's participation in treatment decision

• Inform the resident of consequences of not participating in prescribed therapy and document such action in the resident's clinical record

• Report any complaints or grievances to the department supervisor

Qualifications:

• Must be able to read, write, speak, and understand the English language

• Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served

• Must possess the ability to make independent decisions when circumstances warrant such action

People-Centered Rewards:

• Health benefits including Medical, Dental & Vision

• 401k with company match

• Early Pay via Tapcheck!

• Employee Perks & Discount program via NES

• PTO + Company Holidays + Floating Holidays

• $Referral Bonus Program$

• Mentorship Programs

• Internal/Upskilling Growth Opportunities

• Continued Education Loan Repayment Program powered by Clasp