Hospitality Admin Assistant – Sales & Guest Experience

Hilton; Key West (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program (ESPP)

Paid parental leave

Caregiving concierge

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton is seeking an Administrative Assistant to brighten guest days and support department managers. You will handle everyday office tasks, respond to guest inquiries, manage calls and emails, and coordinate travel for managers.

This role emphasizes hospitality, integrity, and teamwork within a dynamic hotel environment. Join Hilton to contribute to an award-winning culture that values leadership, ownership, and a sense of urgency, helping ensure memorable experiences for every guest during

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Integrity in all activities.
• Leadership and teamwork to inspire others.
• Ownership and accountability for tasks and outcomes.
• Focus on the Now, bringing urgency and discipline to moments that matter.

Responsibilities

• Support daily office operations with word processing, data entry, filing, and copying.
• Respond promptly and professionally to guest interactions.
• Answer telephones, manage emails, and handle correspondence efficiently.
• Coordinate travel arrangements for department managers.
• Assist with departmental initiatives or ad-hoc projects.

Job description

Hilton is seeking an Administrative Assistant to brighten guest days and support department managers. You will handle everyday office tasks, respond to guest inquiries, manage calls and emails, and coordinate travel for managers.

This role emphasizes hospitality, integrity, and teamwork within a dynamic hotel environment. Join Hilton to contribute to an award-winning culture that values leadership, ownership, and a sense of urgency, helping ensure memorable experiences for every guest during