Hospital Valet Supervisor — Elevate Patient Experience

HHS Environmental Services, LLC (USA); United States; On-site; USD 18,000 - 26,000; Full time

Job summary

HHS Environmental Services, LLC (USA) at CHI St. Luke's Health Baylor College of Medicine Medical Center seeks a valet supervisor to oversee valet services, ensure safety, and enhance throughput and patient satisfaction.

You will lead the team, greet guests, and manage parking operations with empathy in a busy hospital setting. The role requires supervising staff, documenting incidents, and providing courteous support to patients and visitors while complying with hospital policies and achieving

Qualifications

• High school diploma or GED equivalent is preferred.
• Supervise valet operations and valet staffing.
• Previous work experience in a hospitality or hospital setting is preferred.
• Hold a valid driver's license.
• Be able to meet HHS policy/training requirements for approved/authorized vehicle operators.
• Be able to operate automatic transmission vehicles.

Responsibilities

• Approach all vehicles upon arrival.
• Greet each customer warmly, assess needs, and provide your name.
• Park and retrieve customer vehicles, observing all traffic laws within guidelines.
• Record and maintain an accurate log of all vehicles parked.
• Legibly document pertinent information/infractions observed prior to parking.
• Address customers in a pleasant, helpful, respectful manner.
• Provide directions and assist customers with entering and leaving the vehicle.
• Conduct escorts, as required.
• Secure customer vehicles after parking or returning to customers.
• Secure customer keys in the designated locking device.
• Assist guests with transporting luggage and/or personal items as needed.
• Monitor vehicles to deter vandalism.
• Maintain valet work station/area in neat and orderly manner.

Skills

High school diploma/GED

Supervise valet operations

Hospital/hospitality experience

Valid driver's license

Vehicle operation knowledge

Job description

HHS Environmental Services, LLC (USA) at CHI St. Luke's Health Baylor College of Medicine Medical Center seeks a valet supervisor to oversee valet services, ensure safety, and enhance throughput and patient satisfaction.

You will lead the team, greet guests, and manage parking operations with empathy in a busy hospital setting. The role requires supervising staff, documenting incidents, and providing courteous support to patients and visitors while complying with hospital policies and achieving