Hospital Unit Secretary & Records Coordinator

GBMC HealthCare; Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare seeks a skilled unit secretary to provide secretarial support on a nursing unit. You will maintain patient records, handle receptionist duties, coordinate with departments, and manage supplies and equipment throughout shifts.

Responsibilities include transcription readiness, assisting with basic patient care tasks under supervision, and performing discharge follow-up calls. Strong communication and organizational skills are essential.

Qualifications

• High school degree or equivalent required.
• Familiarity with medical terminology normally acquired through completion of a medical terminology course to be able to transcribe physician orders.
• 6 months of experience preferred.

Responsibilities

• Maintains accurate and complete patient medical records, records pertinent routine information, files reports/test results, follows up on missing records/reports with appropriate parties, assembles medical records for patient discharge or transfer, and ensures that only authorized persons have access to them.
• Acts as unit receptionist for hospital personnel, patients and visitors. Provides assistance to staff and patients/guests, frequently interacting and coordinating with other departments, to ensure prompt, courteous and effective delivery of care and responsiveness to patients/guests needs.
• Maintains accurate unit records such as unit statistics, charges and logbook.
• Maintains equipment and supply inventories. Maintains adequate supplies in appropriate areas throughout the shift per unit standard.
• Observes appropriate safety measures and assists in maintaining a clean, orderly environment according to hospital and unit policies and procedures.
• Assists with limited patient care duties such as passing trays and transporting of patients, when necessary and only as directed by nursing personnel.
• Assists the professional staff in orienting new personnel to the unit.
• Performs discharge phone calls to patients to solicit feedback on their hospital stay using the appropriate form. Refer clinical questions to charge nurse for follow up.

Skills

Oral and written communication

Requisition forms & orders

Computerized order entry system

Prioritization

Stress management

Medication safety

Education

High school degree or equivalent

Medical terminology course

Job description

GBMC HealthCare seeks a skilled unit secretary to provide secretarial support on a nursing unit. You will maintain patient records, handle receptionist duties, coordinate with departments, and manage supplies and equipment throughout shifts.

Responsibilities include transcription readiness, assisting with basic patient care tasks under supervision, and performing discharge follow-up calls. Strong communication and organizational skills are essential.