Hospital Unit Coordinator

NALHE; San Diego (CA); On-site; USD 38,000 - 60,000; Full time

Job summary

NALHE is seeking a dedicated Unit Clerk to join our nursing team. The role performs a range of clerical tasks on the nursing unit, provides reception for the designated area, and helps arrange patient examinations and testing as needed.

The successful candidate will handle telephone reception, order transcription, chart flagging, and maintain department records while upholding confidentiality and professional standards in a diverse patient environment.

Qualifications

• Clerical experience in a clinical or hospital setting preferred.
• Ability to manage sensitive patient information with confidentiality.
• Effective communication with patients of diverse ages and backgrounds.
• Follows established policies and procedures.

Responsibilities

• Upholds KP policies, procedures, responsibilities and applicable laws.
• Performs clerical tasks: telephone reception, transcription of orders, chart flagging and maintaining department records.
• Communicates effectively with patients of diverse ages and backgrounds.
• Follows regional, medical center and department policies and procedures.
• Maintains equipment and supplies per department guidelines.
• Follows KP Service Standards: ABCs.
• Demonstrates initiative, provides information to assist others and takes ownership.
• Protects confidentiality and maintains professional conduct.
• Keeps a neat, low-noise work area and supports the team.

Skills

Clerical skills

Telephone reception

Medical records handling

Patient communication

Confidentiality

Policy compliance

Teamwork

Job description

Job Summary:

The Unit Clerk is a member of the nursing team who performs various clerical functions for the nursing unit; provides reception for designated area & arranges for patient examinations/testing as required.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.

• Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
• Performs clerical functions within the department including but not limited to telephone reception, transcription of orders, chart flagging & maintaining department records (i.e., statistics, logbook and/or census board)
• Demonstrates an understanding of patients in various age groups, cultural diversity & lifestyle choices & adapts communication styles to accommodate such differences
• Observes all applicable regional, medical center & department polices & procedures
• Maintains equipment & supplies in accordance w/ department guidelines
• KP Service Standards: Follows LMPs ABCs
• Takes Initiative: Positive first impression, ask how you can help & give information
• Take Responsibility: Solve problems, resolve conflict, assume ownership
• Take Care: Protect confidentiality, show respect, value differences & show empathy
• Take Pride: Neat work area, low noise, be professional, support your team & KP
• Performs other duties as required
• Assume other activities & responsibilities from time to time as directed