Hospital Telecommunications Operator – Night Shift

1810 Wentworth-Douglass Hospital; Dover (DE); On-site; USD 24,000 - 29,000; Full time

Job summary

Wentworth-Douglass Hospital is seeking a Telecommunications Operator to support staff, patients and visitors by efficiently operating the hospital's phone system, relaying messages and answering inquiries.

This role prioritizes emergency calls and codes, requires strong customer service and interpersonal skills, and is based on site at 789 Central Avenue with night shifts. The position offers comprehensive benefits and opportunities to contribute to hospital operations.

Qualifications

• Good interpersonal and phone skills.
• Commitment to outstanding customer service.
• Ability to quickly assess situations and make judgments.
• Must be able to prioritize rationally.

Responsibilities

• Operate the hospital’s telecommunications system, answering and routing calls.
• Relay emergency codes, pages, and critical messages.
• Assist staff, patients and visitors with queries and directions.

Skills

Interpersonal skills

Phone etiquette

Customer service

Ability to prioritize

Education

High School Diploma or equivalent

Tools

Telephone system

Job description

Wentworth-Douglass Hospital is seeking a Telecommunications Operator to support staff, patients and visitors by efficiently operating the hospital's phone system, relaying messages and answering inquiries.

This role prioritizes emergency calls and codes, requires strong customer service and interpersonal skills, and is based on site at 789 Central Avenue with night shifts. The position offers comprehensive benefits and opportunities to contribute to hospital operations.