Hospital SOC Dispatcher — Quick Response & Incident Reporting

Allied Universal; Florida; On-site; USD 25,000 - 39,000; Full time

Job summary

Allied Universal in the United States is seeking a Hospital Security Operation Center Dispatcher to join our team. You will answer calls, dispatch hospital security staff, monitor cameras, and quickly provide information to the SOC Supervisor.

The role focuses on observing for signs of crime, documenting incidents in reports, and supporting safety measures for staff, patients, and visitors at healthcare facilities. Licensing requirements may apply; no prior work experience is required.

Qualifications

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• No prior work experience required

Responsibilities

• Answer telephones and acknowledge alarm signals; monitor video devices as assigned and relay pertinent information to the Security SOC Supervisor
• Document incidents (names, actions, times) on the Daily Activity Report
• Respond to the security needs of the healthcare facility, its agents and personnel

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Hospital Security Operation Center (SOC) Dispatcher. The Hospital Security Operation Center Dispatcher will answer telephones and dispatch hospital security personnel accordingly, observe for signs of crime or disorder, monitor video recording devices, and provide information quickly and accurately to the appropriate individuals. The Dispatcher is also responsible for documenting incidents in detailed reports and assisting with the functions of physical and personal security and safety measures of staff, members, and visitors at the healthcare facility.

RESPONSIBILITIES:

• Answer telephones, acknowledge alarm signals, monitor video recording devices as assigned throughout the service area and accurately providing pertinent information to the Security SOC Supervisor
• Document incidents (including names, actions, and times) on the “Daily Activity Report”
• Respond to the security needs of their assigned healthcare facility, its agents or contactors and personnel

QUALIFICATIONS:

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• No prior work experience required

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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