Hospital Services Technician

Talentify; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

WM Healthcare Solutions (WMHS) is seeking a Hospital Services Technician to support on-site waste container management at customer facilities, traveling between sites to collect and exchange containers as part of WMHS programs. The role emphasizes proactive service and safe handling.

No prior hospital service experience is required; training is provided. On-site presence and strong communication with facility staff are essential, along with compliance with immunization requirements.

Qualifications

• Requires on-site presence at WMHS customer locations and compliance with mandatory immunization requirements.
• 2 years industry related customer service experience preferred, or the equivalent in related work experience.

Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for WMHS programs.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

Skills

Customer service

Communication

On-site work

Safety awareness

Education

High School Diploma or GED

Job description

What is the value of a WM job? The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.
Who are we? #WeAreWM

No prior hospital service experience required. We will train you. We invest in your future

I. About Hospital Services Technician

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on‑site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties and Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

A. Required Qualifications

• This position requires on‑site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement

B. Preferred Qualifications

• High School Diploma or GED (accredited)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.
This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing, in accordance with government regulations and company policies.
Pay: The expected base pay rate for this office/on‑site or position is $22. This range represents a good faith estimate forthis position. The specific salary offered to a successful candidatemay be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.