Hospital Services Technician

Stericycle Inc; Montevallo (AL); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Hospital Services Worker to provide on-site waste management services across healthcare facilities. This role involves proactive monitoring and collection of waste containers, ensuring compliance with various programs. Ideal candidates will demonstrate strong communication skills and a commitment to superior customer service. Join a company that values its employees with a comprehensive benefits package, including healthcare, retirement plans, and more. If you thrive in independent work settings and enjoy making a difference in healthcare, this opportunity is perfect for you.

Benefits

Health Care Program

Dental Coverage

Vision Coverage

Prescription Coverage

Tuition Reimbursement

401(k) Plan

Employee Stock Purchase Plan

Paid Vacation

Sick Time

Employee Assistance Program

Qualifications

• High school diploma or GED required.
• 2+ years of customer service experience preferred.

Responsibilities

• Travel between healthcare facilities to manage waste collection.
• Interact with customer staff to meet service expectations.
• Maintain a rigid service schedule.

Skills

Customer Service

Communication Skills

Independent Work

Time Management

Education

High School Diploma or GED

Tools

Computer Software Applications

Job description

Job Function: Field Services Operations

Career Area: Operations

Work Location: Alabama Work From Home
Position Purpose:

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

Key Job Activities:

* Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.

* Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.

* Maintains a rigid collection and service schedule.

* Communicates duty status on a defined scheduled.

* Perform other duties and responsibilities, as assigned.

Education:


Required Education: in High School or Equivalent
Experience (North America & LATAM):

* Education equivalent to graduation from high school, or GED.

* 2+ years of related experience, customer service preferred, or the equivalent in related work experience,

* Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.

* May require mandatory immunizations and credentialing based on customer requirements.

* Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.

* Ability to work independently and with little supervision.

* Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.