Hospital Services Technician

WM; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Parking and Mileage Reimbursement

Medical, Dental, Vision Insurance

Paid Vacation, Holidays, and Personal/

401(k) with Company Match

Job summary

WM Healthcare Solutions seeks a Hospital Services Worker to travel between customer healthcare facilities, performing on-site proactive collection and exchange of waste containers for WMHS programs, including Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This role operates at regularly scheduled intervals for assigned facilities.

The position requires on-site presence, compliance with mandatory immunizations, a valid driver's license, and a

Qualifications

• On-site presence and compliance with immunization requirements imposed by WMHS customers.
• 2 years industry-related customer service experience or equivalent work experience.
• Valid Driver's License.
• High School Diploma or GED (accredited).

Responsibilities

• Travel between healthcare facilities to proactively monitor, collect, and exchange waste containers for WMHS programs.
• Interact professionally with onsite customer staff to meet service expectations.
• Maintain a rigid collection and service schedule.
• Communicate duty status on a defined schedule.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Good Benefits, Early Day Shift & No Weekends

I. Job Summary

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties And Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

• Required Qualifications
• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License
• Preferred Qualifications
• High School Diploma or GED (accredited)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination
• Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 65 pounds and push and/or pull carts weighing as much as 500 pounds.

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols.

As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing,in accordance with government regulations and company policies.

Schedule

• Monday: UAMS Medical Center (Little Rock) - 6:00 am to 2: 30 pm
• Tuesday: UAMS Medical Center (Little Rock) - 4:00 am to 12: 30 pm
• Wednesday: UAMS Medical Center (Little Rock) - 7:00 am to 11:30 am & Baptist Health (Stuttgart) 12pm to 4:30 pm
• Thursday: UAMS Medical Center (Little Rock) - 6:00 am to 2: 30 pm
• Friday: UAMS Medical Center (Little Rock) - 4:00 am to 12: 30 pm

• The Schedule is Subject to Change Based on Business Needs ***
• Parking and Mileage Reimbursement is available - Conditions Apply ***

VI. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.