Hospital Services Technician

Socket.dev; Kingsport (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K with match

Discounted stock options

Dependent day care

Paid vacation

Job summary

WM Healthcare Solutions is seeking a Hospital Services Worker who travels between customer healthcare facilities to provide on-site proactive collection and exchange of waste containers for programs such as Sharps Management, Pharmaceutical Waste, and Document Management, at regularly scheduled intervals.

This role requires on-site presence, a valid driver's license, and strong customer service skills to interact with hospital staff and maintain a rigorous service schedule, with a 5am shift,

Qualifications

• On-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers.
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License

Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

Skills

Customer service

Communication

Valid Driver's License

Education

High School Diploma or GED

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

Pay Range: $19/hr

Shift: Monday-Friday, 5am start, servicing Johnson City Medical Center

What is the value of a WM job?

The value of a WM job is more than a paycheck.It’s a way to create opportunities for you and your family.

We Are Stable:

Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth:

Annual Education Assistance Benefit available for team members.

We Are Investing in You:

Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we?

#WeAreWM

I. Job Summary

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties and Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

A. Required Qualifications

• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License

B. Preferred Qualifications

• High School Diploma or GED (accredited)

IV. Physical Requirements

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity. This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing, in accordance with government regulations and company policies.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

What is the value of a WM job?

At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.