Hospital Services Technician

Waste Management; Haverhill (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Parking Reimbursed

Mileage Reimbursed

Job summary

Waste Management is seeking an on-site Hospital Services Worker to travel between customer healthcare facilities, proactively collecting and exchanging waste containers for WMHS programs such as Sharps, Pharmaceutical Waste, and Document Management.

You will interact with onsite staff, maintain a strict schedule, and report duty status on time. The role requires a valid driver's license and on-site presence at customer locations.

Qualifications

• Requires on-site presence at WMHS customer locations.
• 2 years of industry-related customer service experience preferred.
• Valid Driver's License required.

Responsibilities

• Travel between healthcare facilities to monitor, collect, and exchange waste containers for WMHS programs.
• Interact professionally with onsite staff to meet service expectations.
• Maintain a strict collection and service schedule.
• Communicate duty status on a defined schedule.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, to read the press release.

I. Job Summary

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties and Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

A. Required Qualifications

• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License

B. Preferred Qualifications

• High School Diploma or GED (accredited)

IV. Physical Requirements

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

V. Schedule

Start Time: 5:30am

Monday - Friday

Multiple hospitals throughout Bridgeport, CT Area.

Parking Reimbused

Mileage Reimbursed. Certain conditions apply

Schedule is subject to change to meet customer needs.

VI. Pay

The expected base pay range for this on-site position is $20.15 per hour. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

VII. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.