Hospital Services Specialist - Weekend Days

Mid-America Transplant; St. Louis (MO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Match

Tuition Reimbursement

Paid Life Insurance

Job summary

Mid-America Transplant is seeking a Hospital Services Specialist to drive organ and tissue donation partnerships with assigned hospitals. You will serve as the clinical first responder, assess donor eligibility, and collaborate with hospital staff to maximize donation opportunities.

The role emphasizes relationship management, recipient advocacy, and education to improve processes and outcomes across the service area.

Qualifications

• Bachelor's Degree is required.
• Registered Nurse experience is preferred.
• Experience in account management or hospital social work is advantageous.

Responsibilities

• Developing and maintaining effective relationships with hospital staff and leaders to support donation.
• Respond on site to organ referrals and donors, overcoming barriers to donation.
• Educate and train hospital personnel on donation processes and protocols.
• Develop and maintain donation processes at assigned hospitals and analyze data to improve outcomes.

Skills

Bachelor's Degree

Registered Nurse experience

Account Management

Hospital Case Worker

Hospital Social Worker

Education

Bachelor's Degree

Job description

A career at Mid-America Transplant means giving hope and healing to the 100,000+ patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid- America Transplant team. It’s the toughest job you’ll ever love.

Lifesaving & Life-Changing Work

A career at Mid-America Transplant means giving hope and healing to the 100,000+ patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid- America Transplant team. It’s the toughest job you’ll ever love.

What We Do

Simply put, we help save lives — and we’re proud to say we’ve been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we’re the kind of people who give everything.

The Position

The Hospital Services Specialist (HSS) is responsible for achieving or exceeding goals in organ and tissue donation at assigned hospitals in the Mid-America Transplant service area. This is achieved by developing relationships with key hospital partners and establishing effective hospital processes for donation. In addition, this role will serve as the clinical first responder and will dual-approach families for donation as needed.

What You’ll Do

Relationship Management

• Developing and maintaining effective working relationships with key professional contacts including front line staff, senior leaders, physicians, medical examiners, and county coroners to best facilitate organ and tissue donation.
• Rounding per the Hospital Services process to broaden and strengthen support throughout the hospital. This may include off hours and weekend opportunities.
• Collaborates with key hospital staff in formulation of action steps to increase donation through process improvement.

Recipient Advocacy

• Respond onsite in real time to Organ Referrals and Donors and lead in overcoming any hospital barriers to donation such as, physician disagreement with approach process or concerns
• Assess and determine donor suitability and manage the potential donor to maximize donation opportunities.
• Perform chart review to determine donor eligibility to ensure optimal outcomes for the donor families and recipients. Will assess clinical situations, make appropriate decisions, collect, and organize donor information from hospital documentation and clinical staff.
• As needed, dual-approach families offer them the opportunity of donation in collaboration with the Family Support Coordinator.

Education

• Develop and facilitate education to increase knowledge of the donation process. This includes formal training such as Nursing and Physician orientation, in-services, and real time education during case activity.
• Effectively communicate donation strategy with appropriate parties

Developing and Maintaining Processes

• Develop and maintain effective donation processes at each assigned hospital to increase eye, tissue, and organ donation.
• Collects, analyzes and reports data results to key hospital staff and Mid-America Transplant management at frequency outlined in Mid-America Transplant Hospital Services policies and procedures
• Identifies hospital units or areas that represent high potential/low authorization rates and develop an action plan to address

What You’ll Bring

• Bachelor's Degree required
• Registered Nurse experience preferred
• Account Management
• Hospital Case Worker
• Hospital Social Worker

Schedule

• Friday, Saturday, Sunday 7:00am-7:00pm

What We’ll Bring

• Health insurance premium option at zero out of pocket for single coverage, eligible on your first day
• 401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date
• 401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year
• Paid Life Insurance – four times your salary
• Paid Long Term Disability
• Annual incentive plan in addition to annual salary increases
• Tuition Reimbursement