Hospital Security & Risk Manager

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Children's Healthcare of Atlanta is seeking a Security Operations Manager to lead hospital-wide security programs and ensure the safety of patients, families, and staff. You will oversee security personnel, post orders, risk assessments, and the coordination of emergency response efforts.

Required are 7+ years in security leadership and a Bachelor's degree or equivalent experience; CHPA/CPP certifications are preferred.

Qualifications

• 7 years of experience in security, law enforcement, military, safety or EMS in a supervisory or leadership capacity.
• Experience with healthcare regulatory bodies.

Responsibilities

• Develop, implement, and manage hospital-wide security protocols, post orders, and procedures.
• Monitor and evaluate security operations, identifying risks and mitigating threats.
• Oversee operations and maintenance of security equipment, such as surveillance systems and access control.
• Recruit, train, schedule, supervise security staff to ensure adherence to hospital policies and regulations.
• Conduct performance reviews and provide feedback to team members.
• Address team members disciplinary matters in coordination with Human Resources.
• Develop, track, and analyze security performance metrics, including incident response times, risk mitigation, and compliance audits.
• Provide data-driven recommendations to improve security processes and reduce operational inefficiencies.
• Manage the security department budget, ensuring cost-effectiveness while maintaining quality and compliance standards.
• Identify and implement best practices to maximize the return on investment for security program and technology.
• Develop and maintain emergency response plans, ensuring readiness for incidents such as active shooter scenarios, natural disasters, and patient disturbances.
• Serve as the point of contact during crises, coordinating with law enforcement and emergency responders as needed.
• Ensure compliance with local, state, and federal regulations, including Joint Commission standards related to hospital safety and security.
• Maintain detailed records and reports of security incidents, investigations, and audits.
• Conduct regular risk assessments and internal audits to identify vulnerabilities.
• Collaborate with hospital leadership, nursing, and administrative teams to ensure security measures support clinical and operational needs.

Skills

Security leadership

Crisis management

Audit & risk assessment

Presentation skills

Coaching skills

Education

Bachelor's degree

5+ years supervisory security

Job description

Children's Healthcare of Atlanta is seeking a Security Operations Manager to lead hospital-wide security programs and ensure the safety of patients, families, and staff. You will oversee security personnel, post orders, risk assessments, and the coordination of emergency response efforts.

Required are 7+ years in security leadership and a Bachelor's degree or equivalent experience; CHPA/CPP certifications are preferred.