Hospital Security Patrol Specialist I – Day Shift

Mass; Worcester (MA); On-site; USD 55,000 - 74,000; Full time

Job summary

Worcester Recovery Center and Hospital (WRCH) within the Commonwealth of Massachusetts seeks a Security Team Specialist I to patrol the campus, protect life and property, and enforce safety policies. You will exercise authority, respond to emergencies, direct traffic, and document incidents while coordinating with staff and external agencies.

The role emphasizes patient and staff safety, adherence to regulations, and readiness for shift-based scheduling on First Shift (6:00 AM - 2:00 PM).

Qualifications

• Must be able to interact with individuals under physical or emotional stress.
• Ability to apprehend trespassers and violators of the law.
• Discretion in handling confidential information.
• Documenting reports through questioning and interviews.

Responsibilities

• Patrols all hospital buildings, grounds and adjacent areas to deter trespass, theft, fire, and property damage.
• Exercises police powers to detect and apprehend law violators and investigates incidents.
• Maintain order among visitors and staff; control traffic and parking on hospital grounds.
• Screen visitors, direct traffic, and enforce parking controls.
• Provide personal protection and conduct surveillance as required; investigate complaints and reports of suspicious activities.
• Assist in emergencies such as severe weather, disasters, and call for professional assistance.
• Coordinate maintenance of firefighting equipment and alarm systems; report defects and request repairs.
• Monitor switchboard, gauges and alarm panels; take action on malfunctions and system resets.
• Prepare investigations and incident reports.

Skills

Tactful communication

Calm under pressure

Decision making

Discretion with confidential info

Education

Associate’s degree or higher

Job description

Worcester Recovery Center and Hospital (WRCH) within the Commonwealth of Massachusetts seeks a Security Team Specialist I to patrol the campus, protect life and property, and enforce safety policies. You will exercise authority, respond to emergencies, direct traffic, and document incidents while coordinating with staff and external agencies.

The role emphasizes patient and staff safety, adherence to regulations, and readiness for shift-based scheduling on First Shift (6:00 AM - 2:00 PM).