Hospital Security Officer – Patrol & Dispatch (Weekend)

McLean Hospital; Arlington (MA); On-site; USD 32,000 - 46,000; Full time

Job summary

McLean Hospital is seeking a security officer to maintain a safe environment for patients, staff and visitors. You will patrol, enforce hospital security policies, and respond to emergencies with discretion and strong customer service.

The role supports a 16-hour rotating schedule with weekend work and is onsite at 3 Claremont Avenue. Applicants should demonstrate excellent interpersonal and communication skills, the ability to de-escalate tense situations, and thorough incident reporting.

Qualifications

• Bachelor's or Associates degree in Criminal Justice or related field preferred.
• Minimum of a high school diploma required.
• A combination of both experience and education will be considered. -1-3 years of security or related experience preferred.

Responsibilities

• Security Patrols: Patrols assigned areas to identify unsafe conditions and prevent theft.
• Investigations: Investigates thefts and misconduct and reports to appropriate authorities.
• Confidentiality: Maintains strict confidentiality regarding sensitive information and operations.
• Reports & Documentation: Prepares and submits incident reports and keeps logs updated.
• Evidence & Property Management: Maintains accountability for valuables and evidence.
• Dispatch Operations: Coordinates radio communications and dispatches personnel to incidents.
• Emergency Response: Responds to medical emergencies and assists with restraints when authorized.
• Protective Services: Provides security and protection for patients, visitors, and staff.
• Traffic & Crowd Control: Directs and controls pedestrian and vehicle traffic on hospital property.

Skills

Interpersonal skills

Customer service

De-escalation

Communication

Report writing

Teamwork

Criminal justice knowledge

Data entry

Education

Bachelor's degree in Criminal Justice or related field

Associates degree in Criminal Justice or related field

High school diploma

Job description

McLean Hospital is seeking a security officer to maintain a safe environment for patients, staff and visitors. You will patrol, enforce hospital security policies, and respond to emergencies with discretion and strong customer service.

The role supports a 16-hour rotating schedule with weekend work and is onsite at 3 Claremont Avenue. Applicants should demonstrate excellent interpersonal and communication skills, the ability to de-escalate tense situations, and thorough incident reporting.