Hospital Night Security Officer - Protect & Assist

McLean Hospital; Massachusetts; On-site; USD 32,000 - 46,000; Full time

Job summary

The McLean Hospital Corporation is seeking a Weekend Night Security Officer to help maintain a safe environment for patients, visitors, and staff at the on-site facility. You will patrol assigned areas, observe for hazards, and report potential safety concerns during night shifts.

This role involves investigating complaints, assisting in restraining patients when needed, coordinating with law enforcement, and delivering excellent customer service while upholding confidentiality and safety

Qualifications

• Bachelor's degree in Criminal Justice is preferred.
• Experience in hospital/security/police/customer service 3–5 years preferred.
• Can this role accept experience in lieu of a degree? No.

Responsibilities

• Patrols assigned areas to identify unsafe conditions and deter theft, injuries and damages.
• Investigates thefts, incidents, and potential criminal misconduct; interrogates individuals and notifies law enforcement when appropriate.
• Prepares and submits incident reports; logs all occurrences and keeps supervisor informed.
• Operates Dispatcher and security systems; coordinates responses to events and calls for assistance.
• Assists in restraining patients when authorized; protects dignitaries and manages traffic as needed.
• Participates in departmental committees and teams when requested.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Multitasking

Problem-solving

Analytical thinking

Writing skills

Computer skills

Education

Bachelor's Degree Criminal Justice preferred

Job description

The McLean Hospital Corporation is seeking a Weekend Night Security Officer to help maintain a safe environment for patients, visitors, and staff at the on-site facility. You will patrol assigned areas, observe for hazards, and report potential safety concerns during night shifts.

This role involves investigating complaints, assisting in restraining patients when needed, coordinating with law enforcement, and delivering excellent customer service while upholding confidentiality and safety