Hospital Security Officer: De-escalation & Patient Safety

Children's Hospital of The King's Daughters; Norfolk (VA); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Children's Hospital of The King's Daughters is seeking a Security Officer II to maintain a safe environment for patients, visitors, and staff. The role emphasizes situational awareness, de-escalation, and collaboration with clinical teams, particularly in mental health settings.

The position requires a valid driver’s license, the ability to be insured, and completion of required trainings such as CPR and CPI within specified timelines.

Qualifications

• High school diploma or equivalent.
• Two years of security officer experience preferred.
• Minimum one year in behavioral health, crisis intervention, de-escalation, or hospital environment preferred.
• Military or Law Enforcement experience preferred.
• Demonstrated computer literacy, loss prevention techniques and positive guest relations skills.
• Must have a valid driver’s license.
• Must meet insurability requirements to drive CHKd vehicle.
• CPR Training required and/or must be obtained within 45 days of hire.
• CPI Crisis Prevention Training must be obtained within 30 days of hire.

Responsabilités

• Patrols to secure buildings and property and reports incidents.
• Assist patients, visitors, and staff to promote safety and positive guest relations.
• Respond to safety and behavioral escalation events with de-escalation where possible.
• Generate incident reports and follow up as directed.
• Assist with evacuations in emergencies and support court-related processes as needed.
• Manage visitor orientation, screening, and badge issuance.

Connaissances

De-escalation

Situational awareness

Customer service

Team collaboration

Patrol/monitoring

Report writing

Formation

High school diploma or equivalent

Outils

Computer literacy

Description du poste

Children's Hospital of The King's Daughters is seeking a Security Officer II to maintain a safe environment for patients, visitors, and staff. The role emphasizes situational awareness, de-escalation, and collaboration with clinical teams, particularly in mental health settings.

The position requires a valid driver’s license, the ability to be insured, and completion of required trainings such as CPR and CPI within specified timelines.