Hospital Security Officer — De‑Escalation Certified

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 36,000 - 56,000; Full time

Job summary

Penn Medicine seeks a dedicated Security Officer I to safeguard patients, staff and visitors across campus facilities, providing a visible, proactive security presence and rapid response to incidents.

Responsibilities include patrolling assigned areas, conducting checks, documenting activities, and de-escalating potential conflicts. Candidates must meet ACT 235 clearance and related training requirements, with CPI/HWC and CPR/BLS credentials highly regarded.

Qualifications

• Driver's license required.
• Basic Cardiac Life Support (BCLS) and CPR-BLS within 6 months.
• Crisis Prevention Institute (CPI) certification required.
• De-escalation training (CPI or HWC) within six months.
• ACT 235 certification required.
• ACT 235 clearance within six months.

Responsibilities

• Patrol assigned areas to maintain a safe environment for patients, visitors and staff.
• Participate in pre-/post-shift briefings to stay informed on security events.
• Document daily activity and responses in logs.
• Respond to requests for security, investigate incidents and de-escalate situations.
• Assess situations to determine appropriate use of restraining measures when necessary.
• Investigate and resolve security-related incidents; maintain records.
• Respond to intra-facility alarms and condition codes.
• Conduct regular security checks of campus property and grounds.
• Monitor parking areas and traffic flow.
• Assist staff with unruly visitors and patients.
• Recommend improvements to security operations; contribute to crime prevention initiatives.

Education

Driver's License (Required)

Basic Cardiac Life Support (Required)

CPR-BLS - within 6 months

Crisis Prevention Institute Cert (Required)

De-escalation Training (CPI or HWC) - within six months

ACT 235 Certification (Required)

ACT 235 Clearance - within six months

Job description

Penn Medicine seeks a dedicated Security Officer I to safeguard patients, staff and visitors across campus facilities, providing a visible, proactive security presence and rapid response to incidents.

Responsibilities include patrolling assigned areas, conducting checks, documenting activities, and de-escalating potential conflicts. Candidates must meet ACT 235 clearance and related training requirements, with CPI/HWC and CPR/BLS credentials highly regarded.