Security Officer - Full Time - Pennsylvania Hospital

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 36,000 - 56,000; Full time

Job summary

Penn Medicine seeks a dedicated Security Officer I to safeguard patients, staff and visitors across campus facilities, providing a visible, proactive security presence and rapid response to incidents.

Responsibilities include patrolling assigned areas, conducting checks, documenting activities, and de-escalating potential conflicts. Candidates must meet ACT 235 clearance and related training requirements, with CPI/HWC and CPR/BLS credentials highly regarded.

Qualifications

• Driver's license required.
• Basic Cardiac Life Support (BCLS) and CPR-BLS within 6 months.
• Crisis Prevention Institute (CPI) certification required.
• De-escalation training (CPI or HWC) within six months.
• ACT 235 certification required.
• ACT 235 clearance within six months.

Responsibilities

• Patrol assigned areas to maintain a safe environment for patients, visitors and staff.
• Participate in pre-/post-shift briefings to stay informed on security events.
• Document daily activity and responses in logs.
• Respond to requests for security, investigate incidents and de-escalate situations.
• Assess situations to determine appropriate use of restraining measures when necessary.
• Investigate and resolve security-related incidents; maintain records.
• Respond to intra-facility alarms and condition codes.
• Conduct regular security checks of campus property and grounds.
• Monitor parking areas and traffic flow.
• Assist staff with unruly visitors and patients.
• Recommend improvements to security operations; contribute to crime prevention initiatives.

Education

Driver's License (Required)

Basic Cardiac Life Support (Required)

CPR-BLS - within 6 months

Crisis Prevention Institute Cert (Required)

De-escalation Training (CPI or HWC) - within six months

ACT 235 Certification (Required)

ACT 235 Clearance - within six months

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• The Security Officer I provides protection for the safety and security of hospital personnel, patients, students, visitors and assets. Performs security duties either at a fixed post or while patrolling campus/hospital buildings and grounds. Checks for unauthorized individuals, general security violations and fire/safety hazards. Upon obtaining the ACT 235 clearance and completing de-escalation training, the Security Officer I will respond to and address suspicious activity and de-escalates volatile situations. The Security Officer I may be assigned to any fixed post or patrol duties in any environment.

Responsibilities:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.
• On a daily workday basis, take part in pre-shift and post-shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.
• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.
• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.
• Assess situations and determine when to appropriately restrain individuals- for example, determine and administer appropriate use of handcuffs.*
• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.
• Respond to all intra-facility specialized alarms and Condition Codes as may be required.
• Conduct regular security checks/audits of campus property and grounds during non-business hours.
• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.
• Monitor all parking areas and associated traffic flow.
• Investigate reports of unauthorized persons on hospital property.*
• Assists staff with unruly visitors and patients.*
• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.
• Create and participate in crime prevention initiatives in a team effort to proactively address security related issues or problems before they occur.
• * Applicable only to Officers with ACT 235 and de-escalation training

Credentials:

• Driver's License (Required)
• Basic Cardiac Life Support (Required)
• CPR-BLS - within 6 months
• Crisis Prevention Instute Cert (Required)
• De-escalation Training (CPI or HWC) - within six months
• ACT 235 Certification (Required)
• ACT 235 Clearance - within six months

Education or Equivalent Experience:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.