Hospital Security Officer — Crisis Response & Safety

Trinity Health; Springfield (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Mercy Medical Center, part of Trinity Health Of New England, is seeking a Security Officer to join our Security team on a rotating shift. The role protects patients, visitors, and colleagues and enforces hospital policies to prevent losses and incidents.

Responsibilities include patrolling campus areas, assisting staff with difficult individuals, and reporting incidents. Requirements: high school diploma, state Guard card licensing, and at least 6 months in security or related fields.

Qualifications

• High school diploma or equivalent.
• All state licensing requirements including permanent Guard cards.
• Six (6) months or more of private security, law enforcement or relevant military experience preferred
• Knowledge of PC based applications in a Windows environment.
• Excellent customer services skills. Ability to think and act quickly in crisis situations.
• Valid driver’s license, preferred. Must be 21 years of age to operate Hospital vehicles.

Responsibilities

• Provides for the safety and security of all persons and property for patients, visitors, and colleagues on hospital campus.
• Assists staff and others with argumentative, belligerent and combative individuals, especially where there is imminent danger to staff, physicians, patients and/or visitors.
• Patrols assigned areas of the facilities and grounds on foot or car according to established schedule and investigate unusual occurrences. Reports incidents or apparent damage, or loss of patient, visitor, or hospital property through fire, theft, vandalism, or other unusual occurrences.

Skills

Customer service

Crisis response

Education

High School Diploma

Guard card license

Job description

Mercy Medical Center, part of Trinity Health Of New England, is seeking a Security Officer to join our Security team on a rotating shift. The role protects patients, visitors, and colleagues and enforces hospital policies to prevent losses and incidents.

Responsibilities include patrolling campus areas, assisting staff with difficult individuals, and reporting incidents. Requirements: high school diploma, state Guard card licensing, and at least 6 months in security or related fields.