Hospital Security Officer: Calm Crisis Response

Trinity Health Of New England; Waterbury (CT); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Career growth opportunities

Award-winning Patient Access Dept.

Job summary

Trinity Health Of New England's Saint Mary's Hospital in Waterbury, CT is seeking a Security Officer to protect patients, staff and property on the hospital campus. You will patrol, respond to incidents, and assist with crisis situations in accordance with policy and law.

The role requires a high school diploma, state licensing, a valid driver's license, and strong customer service and decision-making skills.

Qualifications

• High school diploma or equivalent.
• All state specific licensing requirements including permanent Guard cards.
• Six (6) months or more of private security, law enforcement or relevant military experience preferred
• Knowledge of PC based applications in a Windows environment.
• Excellent customer services skills. Ability to think and act quickly in crisis situations.
• Valid driver’s license, preferred. Must be 21 years of age to operate Hospital vehicles.

Responsibilities

• Provides for the safety and security of all persons and property for patients, visitors, and colleagues on hospital campus.
• Assists staff and others with argumentative, belligerent and combative individuals, especially where there is imminent danger to staff, physicians, patients and/or visitors. If circumstances dictate, potentially participates as a member of a Restraint Team as directed by a member of the medical or nursing staff.
• Patrols assigned areas of the facilities and grounds on foot or car according to established schedule and investigate unusual occurrences. Reports incidents or apparent damage, or loss of patient, visitor, or hospital property through fire, theft, vandalism, or other unusual occurrences.

Skills

Customer service

Crisis response

Communication

Decision making

Education

High school diploma

Tools

Windows

Driver's license

Job description

Trinity Health Of New England's Saint Mary's Hospital in Waterbury, CT is seeking a Security Officer to protect patients, staff and property on the hospital campus. You will patrol, respond to incidents, and assist with crisis situations in accordance with policy and law.

The role requires a high school diploma, state licensing, a valid driver's license, and strong customer service and decision-making skills.