Hospital Retail Operations Leader — Flexible Schedule

Aramark; Temple (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Aramark Healthcare+ seeks a Retail Manager to oversee operations at Baylor Scott and White Memorial Hospital in Temple, TX. You will manage merchandising, inventory, purchasing, and guest services to ensure a smooth retail operation aligned with client contracts.

You’ll lead a 16-person team, coordinate with HR for staffing, and drive training on customer service programs to deliver a superior guest experience in a healthcare environment.

Qualifications

• 2–4 years of experience or equivalent education
• Bachelor degree or equivalent in business or related field
• Familiar with Microsoft Office and POS systems
• Ability to work a flexible, event-based schedule that includes some evenings and weekends
• Strong organizational skills
• P&L accountability or contract-managed service experience preferred
• Ability to demonstrate excellent customer service using Aramark's standard service mode

Responsibilities

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

Skills

Customer service

Organizational skills

Flexible schedule

Staff coordination

Education

Bachelor degree

Tools

Microsoft Office

POS systems

Job description

Aramark Healthcare+ seeks a Retail Manager to oversee operations at Baylor Scott and White Memorial Hospital in Temple, TX. You will manage merchandising, inventory, purchasing, and guest services to ensure a smooth retail operation aligned with client contracts.

You’ll lead a 16-person team, coordinate with HR for staffing, and drive training on customer service programs to deliver a superior guest experience in a healthcare environment.