Hospital Patient Services Manager: Nutrition & Dining

Aramark; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

Aramark Healthcare+ is seeking a Patient Services Manager at Baylor Scott & White Memorial Hospital in Temple, TX. The role supports the Food & Nutrition Department, developing dining solutions to meet patient needs and tastes.

You will apply nutrition standards to develop menu plans and manage patient feeding and quality assurance to drive satisfaction. Ideal candidates have 1–2 years of food service management experience, strong leadership, and proficiency with Microsoft Office.

Qualifications

• Requires at least 1-2 year experience in a food service supervisor or management role.
• Bachelor's degree or equivalent experience.
• Healthcare patient services management experience preferred.
• Experience managing, motivating and engaging a large workforce.
• Proficiency with Microsoft Office programs required.
• Excellent interpersonal, customer services and organizational skills required.
• Nutrition education and/or background preferred.

Responsibilities

• Manages patient food service activities and implements/maintains programs to drive overall patient satisfaction
• Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents.
• Drives patient satisfaction and maintains client relationships through rounding. Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Supervises, staffs, trains, conducts applicable rounding and manages the performance of the food service supervisors, diet office, kitchen, tray line or room service program and patient meal delivery staff, including applicable rounding.
• Serves as liaison between the dietetics staff and food service departments.
• Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient population
• Coordinates activities related to menu distribution and other menu-related issues, and facilitate operations related to production, distribution and service of food to ensure optimal nutrition care of patients/residents.
• Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.

Skills

Food service management

Microsoft Office

Interpersonal skills

Customer service

Nutrition background

Team leadership

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Aramark Healthcare+ is seeking a Patient Services Manager at Baylor Scott & White Memorial Hospital in Temple, TX. The role supports the Food & Nutrition Department, developing dining solutions to meet patient needs and tastes.

You will apply nutrition standards to develop menu plans and manage patient feeding and quality assurance to drive satisfaction. Ideal candidates have 1–2 years of food service management experience, strong leadership, and proficiency with Microsoft Office.