Retail Manager

Aramark; Temple (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Aramark Healthcare+ seeks a Retail Manager to oversee operations at Baylor Scott and White Memorial Hospital in Temple, TX. You will manage merchandising, inventory, purchasing, and guest services to ensure a smooth retail operation aligned with client contracts.

You’ll lead a 16-person team, coordinate with HR for staffing, and drive training on customer service programs to deliver a superior guest experience in a healthcare environment.

Qualifications

• 2–4 years of experience or equivalent education
• Bachelor degree or equivalent in business or related field
• Familiar with Microsoft Office and POS systems
• Ability to work a flexible, event-based schedule that includes some evenings and weekends
• Strong organizational skills
• P&L accountability or contract-managed service experience preferred
• Ability to demonstrate excellent customer service using Aramark's standard service mode

Responsibilities

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

Skills

Customer service

Organizational skills

Flexible schedule

Staff coordination

Education

Bachelor degree

Tools

Microsoft Office

POS systems

Job description

Aramark Healthcare+ is seeking a Retail Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX. The Retail Manager is responsible for operations of an assigned retail location. The Retail Manager must ensure efficient operations of their store in line with Aramark's policies, procedures, and client contract. The Retail Manager coordinates the store's guest services so that the 16 staff members and guests experience a positive impression of the facility. Responsibility for overall store merchandising, product inventory, purchasing, and other needs to fulfill operations.

Job Responsibilities

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
• Requires a Bachelor Degree or equivalent experience in business or another related field
• Familiar with Microsoft Office and Point of Sales systems
• Ability to work a flexible, event-based schedule that includes some evenings and weekends
• Strong organizational skills
• Profit and loss (P&L) accountability and /or contract -managed service experience preferred
• Ability to demonstrate excellent customer service using Aramark's standard service mode

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .