Hospital Receptionist: Front Desk & Patient Access

Universal Hospital Services Inc.; Rosemead (CA); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Job summary

Universal Health Services, Inc. (UHS) operates many hospitals nationwide. BHC Alhambra Hospital in Rosemead, CA seeks a friendly Receptionist to greet visitors and manage the hospital's multi-line phone system.

You will provide clerical support and assist with mail processing, helping ensure smooth patient flow in a behavioral health setting offering inpatient and outpatient services. Required education: high school diploma or equivalent, and two years of switchboard experience preferred;

Qualifications

• Two (2) years experience on a multi-line telephone switchboard, preferably in a health care environment.
• High school diploma or equivalent preferred.
• Flexibility to work holidays and some unofficial holidays.

Responsibilities

• Greet and assist visitors, ensure visitors sign log and obtain passes.
• Answer and route calls on the switchboard within three rings.
• Use the paging system to announce callers as required.
• Collate admission folders on every shift.
• Look up patient numbers in the MS4 system and distribute facesheets to doctors.

Skills

Multi-line switchboard

Customer service

Visitor greeting

Team collaboration

Education

High school diploma or equivalent

Tools

MS4 system

Job description

Universal Health Services, Inc. (UHS) operates many hospitals nationwide. BHC Alhambra Hospital in Rosemead, CA seeks a friendly Receptionist to greet visitors and manage the hospital's multi-line phone system.

You will provide clerical support and assist with mail processing, helping ensure smooth patient flow in a behavioral health setting offering inpatient and outpatient services. Required education: high school diploma or equivalent, and two years of switchboard experience preferred;