Hospital Receptionist Clerk

Muenster Hospital District; Muenster (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Muenster Hospital District in Muenster, TX is seeking a Registration Clerk to greet visitors, register patients for outpatient and inpatient services, and handle payments and insurance verification. Responsibilities include updating patient information, directing calls, coordinating with billing, maintaining HIPAA confidentiality, and supporting the front desk in a community hospital setting.

Strong keyboarding skills, reliability, and the ability to work under pressure are valued in a

Qualifications

• High School diploma or equivalent.
• Familiar with operating personal computers; typing 45 wpm and operation of ten key adding machine/calculator.
• Licensure, registry or certification: None required.
• One year of experience working with the public preferred; experience in a medical setting preferred.

Responsibilities

• Promotes the mission, vision, and values of Muenster Hospital District.
• Registers patients for outpatient and/or inpatient services for the hospital.
• Answers and directs phone calls and greets visitors; collects and updates patient information for billing.
• Accepts patient payments and liaises with patient family members or responsible parties.
• Maintain office supplies and perform overhead announcements.
• Verify insurance eligibility and benefits; calculate and collect upfront copay, coinsurance, and/or deductibles.
• Coordinate with providers when extra information is needed on an order.
• Inform patients of patient portal and provide card with medical record number.

Skills

Typing 45 wpm

PC literacy

Phone etiquette

Education

High School diploma or equivalent

Job description

About Muenster Hospital District

In1958, the citizensof Muenster, not satisfied with available medical services, set out to build a new hospital. J.M. Weinzapfel donated the land and spearheaded the efforts to make the hospital a reality. In1960, the BenedictineOrder of Sisters promised Muenster residents that they would provide nurses to operate the hospital. Sister MildredFelderhoff leads theway as the first hospital administrator.

About Muenster Hospital District

In1958, the citizensof Muenster, not satisfied with available medical services, set out to build a new hospital. J.M. Weinzapfel donated the land and spearheaded the efforts to make the hospital a reality. In1960, the BenedictineOrder of Sisters promised Muenster residents that they would provide nurses to operate the hospital. Sister MildredFelderhoff leads theway as the first hospital administrator.

Mission

"The mission of Muenster Hospital District is to promote health and wellness to our community through providing quality and personalized care in a trusted. Hometown atmosphere."\

Vision

"Transforming the health and wellness of the rural communities we serve."

Values

• Integrity -**Promoting the highest level of integrity to ensure public trust and patient confidence.
• Compassion -**Treating all people with the highest regard, respect, and dignity.
• Public Service -**Providing the highest level of professional services to the community.
• Efficiency -**Continually providing efficient use of time and resources at all levels.
• Support -**Creating an atmosphere of trust, support, and open communication.

Job Description

JOB SUMMARY:

The Registration Clerk registers patients for outpatient and/or inpatient services for the hospital.

Answers and accurately directs phone calls, as well as greets and assists visitors. Collects and updates patient information for billing, accepts patient payments and acts as liaison with patient family members or responsible parties, and any other duties which may be required or assigned.

Job Qualifications

Education: High School graduate or equivalent.

Personal Job Related Skills: Familiar with operating personal computers. Typing speed of 45 wpm and operation of ten key adding machine/calculator.

Licensure, Registry or Certification: None required.

Prior Work Experience

One year of experience working with the public preferred. Experience in a medical setting preferred.

PHYSICAL AND MENTAL REQUIREMENTS

Duties of this position require:

Clear and understandable speech and the ability to hear.

Intermittent walking, sitting, and standing.

Bending, stooping, twisting, reaching, and lifting up to 40 pounds.

The ability to comprehend and follow routine written or verbal instructions or directions.

TASKS

Promotes the mission, vision, and values of Muenster Hospital District.

Maintains HIPAA required and all other confidentiality while working with confidential matters on a daily basis.

Follows safety guidelines and all policies and procedures of MHD.

Maintain office supplies

Overhead announcements

Obtain patient information and update in computer

Verify insurance eligibility and benefits

Accept Payments on Accounts

Calculate and collect upfront copay, coinsurance, and/or deductibles as needed

Make appropriate copies as needed for the business office

Check medical necessity thru MedAssets (Medicare and Medicare Advantage)

Coordinate with providers when additional information is needed on an order (i.e. medical necessity, missing diagnosis)

Scan as needed for Department

Inform patients of patient portal and give card with medical record # on it if interested

Review filed orders and call patients