Hospital Receptionist & Admin Clerk

Liverpool University Hospitals NHS Foundation Trust; United States; Remote; USD 28,000 - 33,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital and Royal Liverpool University Hospital.

The Trust is part of NHS University Hospitals of Liverpool Group, formed by LUHFT and Liverpool Women's NHS Foundation Trust in 2024. A full-time reception post is available across The Royal Hospital and Aintree Site, requiring excellent communication and interpersonal skills.

Qualifications

• Ability to communicate clearly in written & spoken word.
• Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting.
• Basic Computer Skills, NVQ level 2/equivalent, Suitable work / life experience, Previous experience in a caring role.

Responsibilities

• Reception duties: first point of contact for visitors, patients and staff.
• Provide administration support and general reception cover.
• Cross-site working between The Royal Hospital and Aintree Site.
• Booking and outgoing appointments; preparing clinics.
• Liaise with all staff and departments across the Hospital and provide friendly customer care.

Skills

Communication

Interpersonal skills

Telephone skills

Customer care

Keyboard skills

Education

NVQ level 2 or equivalent

Care experience

Suitable work/life experience

Tools

Basic Computer Skills

Job description

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital and Royal Liverpool University Hospital.

The Trust is part of NHS University Hospitals of Liverpool Group, formed by LUHFT and Liverpool Women's NHS Foundation Trust in 2024. A full-time reception post is available across The Royal Hospital and Aintree Site, requiring excellent communication and interpersonal skills.