Hospital Public Safety Dispatcher – Emergency & Security

Houston Methodist; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Houston Methodist is seeking a Public Safety/Security Dispatcher to monitor security systems, dispatch security responses, and document incidents. The role supports the department and hospital operations, ensuring safety and efficient service.

You will handle routine and urgent requests, coordinate with multiple teams, and maintain accurate records in stressful situations. The position emphasizes reliability, attention to detail, and clear communication with patients, staff, and visitors, with

Qualifications

• High School diploma or equivalent education (GED, homeschool equivalency, etc.).
• Associates degree in criminal justice or related field preferred.

Responsibilities

• Dispatch, coordinate and document security requests using centralized computer systems.
• Assist internal and external customers with routine and emergent service requests.
• Communicate clearly with patients, staff and visitors to maintain safety and customer service standards.

Skills

Customer service

Communication

English proficiency

Computer skills

Security systems

Education

High School diploma or equivalent

Associates degree in criminal justice or related field

Tools

MS Office

Security monitoring software

Job description

Houston Methodist is seeking a Public Safety/Security Dispatcher to monitor security systems, dispatch security responses, and document incidents. The role supports the department and hospital operations, ensuring safety and efficient service.

You will handle routine and urgent requests, coordinate with multiple teams, and maintain accurate records in stressful situations. The position emphasizes reliability, attention to detail, and clear communication with patients, staff, and visitors, with