Hospital PBX Operator (PRN) - Patient Communications Pro

HCA Florida Lawnwood Hospital; Town of Florida (NY); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical, prescription, dental, vision

401(k) with match

Education assistance

Job summary

HCA Florida Lawnwood Hospital is seeking a PBX Operator PRN to provide clear, courteous communication between patients, staff, and physicians. You will use PBX consoles and paging software to route calls, monitor alarms, and support departmental processes in a fast-paced hospital setting.

This PRN role emphasizes confidentiality, reliability, and readiness to participate in training and committees as needed. On-site work with comprehensive benefits is available to eligible staff.

Qualifications

• No travel required and strong customer-service orientation.
• Ability to route calls accurately and maintain confidentiality.
• Familiarity with PBX systems and paging software is a plus.

Responsibilities

• Answer incoming calls promptly and route to appropriate destinations.
• Use Inforad paging software to page internal staff.
• Monitor PBX alarms and respond to emergencies calmly.
• Update posted information and assist with on-call directories.
• Operate PBX equipment and maintain a clean, secure area.

Skills

Communication

Confidentiality

Phone etiquette

Information routing

Tools

PBX consoles

Inforad paging software

Headsets

Telephones

Job description

HCA Florida Lawnwood Hospital is seeking a PBX Operator PRN to provide clear, courteous communication between patients, staff, and physicians. You will use PBX consoles and paging software to route calls, monitor alarms, and support departmental processes in a fast-paced hospital setting.

This PRN role emphasizes confidentiality, reliability, and readiness to participate in training and committees as needed. On-site work with comprehensive benefits is available to eligible staff.