Hospital PBX Operator - Patient-Focused Communications

Wellington Regional Medical Center; West Palm Beach (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Compensation & Generous Pa

Excellent Medical Plans

Dental Plans

Vision Plans

Prescription Drug Plans

401(K) with company match

Educational Assistance

SoFi Student Loan Refinancing Program

Career development opportunities

CEU courses

Job summary

Wellington Regional Medical Center in Wellington, FL, is seeking a full-time PBX Operator to support hospital communications and patient care.

Work hours are 2:30 p.m. – 11:00 p.m., Friday through Tuesday, with full benefits and opportunities for cross-training across departments as needed. The role emphasizes teamwork, reliability, and clear communication within a large health system.

Qualifications

• High School or GED diploma required or preferred.
• Minimum 1 year experience as a PBX operator or in a related environment.
• Willingness to cross-train in other areas (Admitting, Business Office, ER).
• Excellent verbal and written communication skills.
• Medical terminology knowledge.
• Basic computer knowledge.
• Filing and typing skills.

Responsibilities

• Process all incoming, outgoing, and interoffice calls accurately.
• Operate the hospital PBX system to relay calls.
• Perform various hospital communication and clerical duties.
• Assist visitors to the appropriate locations.
• Willing to cross-train and float to other areas as needed.

Skills

Verbal communication

Written communication

Typing skills

Medical terminology

Filing skills

Basic computer skills

Education

High School or GED Diploma

Tools

PBX system

Job description

Wellington Regional Medical Center in Wellington, FL, is seeking a full-time PBX Operator to support hospital communications and patient care.

Work hours are 2:30 p.m. – 11:00 p.m., Friday through Tuesday, with full benefits and opportunities for cross-training across departments as needed. The role emphasizes teamwork, reliability, and clear communication within a large health system.