Hospital PBX & Emergency Communications Operator

WVU Medicine; Bridgeport, Northern (WV, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

United Hospital Center (UHC) is seeking a part-time PBX Operator in Bridgeport, West Virginia. The role involves operating hospital telecommunication equipment to provide communication services for departments, patients, and physicians.

Tasks include answering calls, routing messages, and monitoring alarms. Minimum qualifications require a high school diploma or equivalent; preferred candidate has at least 1 year of customer service experience and solid communication skills.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Operates telecommunication equipment to provide communication service to hospital departments, patient care areas, and physicians.
• Receives incoming calls and connects them as requested.
• Monitors alarms such as fire, emergency, security, and telecommunications equipment.
• Announces emergency codes and activates pagers and other communication devices.
• Relays and routes written and verbal messages.
• Identifies problems with communication devices and takes appropriate action.

Skills

Customer service

Communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Tools

Telecom equipment

Phone system

Office equipment

Job description

United Hospital Center (UHC) is seeking a part-time PBX Operator in Bridgeport, West Virginia. The role involves operating hospital telecommunication equipment to provide communication services for departments, patients, and physicians.

Tasks include answering calls, routing messages, and monitoring alarms. Minimum qualifications require a high school diploma or equivalent; preferred candidate has at least 1 year of customer service experience and solid communication skills.