Hospital Outpateint Clinic Manager

Apollo Behavioral Health Hospital; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

401(k)

Life Insurance

Paid Time Off

Profit sharing plan

Job summary

Apollo Behavioral Health Hospital in Baton Rouge seeks a Clinic Office Manager to ensure outpatient services run smoothly, safely, and in compliance with health regulations. You will maintain documentation, supervise staff, and drive quality systems to deliver timely patient care.

Responsibilities include leading QAPI reporting, monitoring medical records, coordinating utilization reviews, and partnering with marketing to optimize patient flow.

Qualifications

• Bachelor’s degree from an accredited institution or equivalent.
• 2+ years in office management or medical records within healthcare administration.
• Working knowledge of QAPI, medical documentation standards, and compliance expectations.

Responsibilities

• Oversee clinic operations and administrative workflows for efficiency.
• Lead QAPI reporting and participate in monthly/quarterly meetings.
• Monitor medical records quality, identify deficiencies, and implement corrective actions.
• Support utilization review activities including authorizations and appeals.
• Maintain intake logs and master indexes; coordinate records retrieval and supply control.
• Collaborate with marketing and admissions to support appropriate patient flow.

Skills

Staff supervision

Administrative workflows

Quality reporting

Regulatory compliance

Education

Bachelor’s degree or equivalent

Job description

Scope of the Role

The Hospital Outpatient Clinic Manager serves as the clinic’s Office Manager, ensuring outpatient services run smoothly, safely, and in line with healthcare regulations. This role exists to keep documentation, staff oversight, and quality systems aligned so patients receive timely, compliant care.

Key responsibilities include

• clinic operations management;
• Staff Supervisor duties for administrative workflows;
• leading QAPI reporting and participation in monthly/quarterly meetings;
• monitoring medical records quality, deficiencies, and corrective action plans;
• supporting utilization review activities (continued stay, authorization/certification, concurrent and retrospective review/appeals);
• maintaining intake logs and master indexes;
• coordinating records retrieval, tracking, and supply control;
• and partnering with marketing and admissions to support appropriate patient flow.

Qualifications:

• - Bachelor’s degree (or equivalent) from an accredited institution
• - 2+ years in office management or medical records within healthcare administration
• - Working knowledge of QAPI, medical documentation standards, and compliance expectations

Your Total Rewards

Medical and Vision coverage, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and a Profit sharing plan.

A Typical Clinic Day

Your day starts by reviewing the schedule, intake activity, and overnight updates, a quick 15 min. flash meeitng with staff to review day assignments, then checking dashboards and logs to confirm records are current and ready. Conduct refeeral-admit pipeline meeting and schedule admits, then make clinic rounds to make sure all therapy groups are conducted according to schedule and resolve any patient/staff issues, investigate incidents and document. Mid-morning is spent in brief huddles and focused follow-ups—closing documentation gaps, preparing QAPI materials, and ensuring items needing authorization are moving without delay. Throughout the afternoon, you balance desk-based work with quick in-person check-ins, keeping priorities visible and timelines realistic. Before wrap-up, you document progress on action plans, confirm next-step owners, and leave the clinic positioned for a compliant, organized next day in the Healthcare Clinic.