Hospital Operations Coordinator

Agiliti; Waterloo (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

Agiliti is seeking a Hospital Operations Coordinator in Waterloo, Iowa. The role involves overseeing daily hospital operations, supervising HST personnel, and maintaining high standards of equipment management. Candidates should have 1 year of experience in a medical or management role and a Bachelor's Degree is preferred.

The coordinator will ensure effective communication among staff and lead training initiatives while assisting in daily activities like patient rounds. This position is crucial for fostering teamwork and operational efficiency.

Qualifications

• Minimum of 1 year of medical or management experience.
• Understanding of the existing contract between the company and the customer.

Responsibilities

• Lead all daily operations within the hospital in absence of Operations Manager.
• Supervise and train HST personnel, managing staffing schedules.
• Investigate staff concerns and implement improvements as necessary.
• Provide ongoing supervision and coaching to HST personnel.
• Assist with daily tasks such as patient rounds and equipment deliveries.

Skills

Detail oriented

Computer skills (proficient in Word and Excel)

Multi-tasking

Communication (verbal and written)

Time management and organizational skills

Ability to maintain high level of communication

Understanding of technical and financial side of business

Lead a diversified team

Education

Bachelor’s Degree preferred

Job description

Job Purpose and Requirements

The Hospital Operations Coordinator is responsible for the leadership on all daily operations within the hospital in the absence of the Operations Manager – Hospital. They are also responsible for delivering on the established metrics within the contracted agreement, and assisting in the team building of the ASSET360 FTEs.

• Work with HQC to ensure equipment is functioning at the highest standards. Assist in the oversight of equipment flow while redirecting and allocating resources. Maintain necessary inventory of equipment, productivity, supplies, and support structure to ensure an effective Asset Management Program.
• Investigate nursing staff concerns and opportunities for improvement, implementing appropriate actions clearly and professionally.
• Understanding of the existing contract between the company and the customer, including ability to facilitate this document.
• Supervise HST personnel, including training, performance reviews, corrective action plans, reporting requirements, and career development.
• Manage staffing schedules based on equipment volume, fostering cooperation among shifts and maintaining a positive team approach focused on staff retention.
• Facilitate, educate, and deliver the HST training manual for each employee.
• Provide ongoing supervision of all HST personnel in daily operations, coaching staff in problem‑solving, effective communication, and conflict resolution. Work with Operations Manager – Hospital to develop career path opportunities for all FTEs.
• Lead HST personnel in training and education of ASSET360 policies, procedures, and best practices, including use of InCare.
• Assist with completion of daily tasks such as patient rounds, equipment deliveries, and cleaning processes as necessary.
• All other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics

• Detail oriented.
• Computer skills (proficient in Word and Excel).
• Multi‑tasking.
• Communication (verbal and written).
• Time management and organizational skills.
• Ability to maintain high level of communication with all involved parties.
• Understanding of technical and financial side of business.
• Lead a diversified team to a unified goal.

Background Requirements

• Bachelor’s Degree preferred or equivalent work experience.
• Minimum of 1 year of medical or management experience.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.

Primary Job Location: UnityPoint Health – Allen Hospital.

Job Title: Hospital Operations Coordinator.

Company: Agiliti.

Location City: Waterloo, Location State: Iowa.