Hospital Manager II

VCA Animal Hospitals; California (MO); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Pet care discounts

Job summary

VCA San Martin Animal Hospital in San Martin, CA is seeking a full-time Hospital Manager to lead a collaborative team focused on quality patient care and exceptional client service.

You will mentor staff, manage operations, and drive growth while maintaining work-life balance in a supportive environment. The role emphasizes safety, efficiency, and excellent communication with clients and team members.

Qualifications

• Experience leading a veterinary or medical team is a must.
• Proven ability to manage patient care quality and client service.
• Strong communication and mentoring skills with staff.
• Comfort with analyzing financial reports and improving profitability.

Responsibilities

• Lead a team to deliver high-quality patient care and service.
• Enforce safety protocols and maintain hospital operations.
• Oversee hiring, coaching, and staff development.
• Analyze reports and identify measures to grow the hospital.
• Manage purchasing, accounts receivable, and cost-saving initiatives.

Skills

Team leadership

Client service

Communication skills

Mentoring

Financial analysis

Operations management

Education

Bachelor’s degree in a related field

Tools

P&L analysis

ERP/Practice management software

Job description

• Excellent client service

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees! We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!

VCA San Martin Animal Hospital located in San Martin, CA is looking for a fulltime Hospital Manager who enjoys being part of a supportive and dedicated team that focuses on quality patient care and excellent client service. This individual will be responsible for leading, growing and developing a team while providing an atmosphere of mutual respect.

We are a dedicated team (family) that goes out of our way to make each other look good while delivering exceptional quality medicine for our patients with excellent customer service for their pet parents.

We are a large hospital that provides general practice and urgent care support.

Our team is very caring and skilled and we focus on continuing education so we can continue to learn and grow to help support our patients, clients and each other. There is always opportunity to grow and we can put you on the path to grow in your career. We’re here to support your goals and interests. We are focused on finding a full time “Hospital Manager” to join our team! You will have the advantage of working with a collaborative team while maintaining a work and quality of life balance.

As the face of VCA, the Hospital Manager sets the tone for our practice as we build and maintain each customer's trust and confidence in our abilities.

The Hospital Manager is the pivot around which the hospital operates and is responsible for:

• Following and enforcing safety protocols
• Excellent follow through
• Excellent client service
• Excellent patient care
• Leads a team to continue to grow
• Excellent at multi-tasking
• Enjoys working with people and animals and it shows
• Forward thinker, creative, and proactive
• Can remain calm under pressure
• Remains positive, professional and respectful
• Mentoring associates and providing growth and development
• Excellent communication skills
• Willing to learn new skills along with continuing education
• Hiring and coaching qualified associates
• Dissecting profit and loss statements while searching for opportunity to support the growth of the hospital
• Analyzing other various reports
• Excellent in flow processes
• Hospital maintenance
• Equipment maintenance
• Purchasing
• Establishing cost saving measures
• Accounts receivable

We have many activities to do outside of work whether it’s theaters, hiking, biking, there is also plenty of attractions for families with children. Our community is a tight community that works together for the better cause of living a peaceful life with our families.

At VCA San Martin Animal Hospital we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work and is a people person and a pet lover.

As a member of the VCA family, eligible full-time employees will be rewarded with a generous compensation package and a comprehensive benefits package, including:

Health & Well-being

• Innovative associate health and well-being department
• Headspace app subscriptions, Vault financial wellness tool, & access to additional mental health resources
• 401k retirement savings plan with company match
• Health/dental/vision insurance, infertility benefits, gender affirmation services
• Paid parental, vacation and sick leave
• Bereavement leave

Professional Development

• Continuing Education Allowance
• WOOF University – offering abundant CE for team members
• Client Service Development Program
• Regional CE offered

Additional Benefits

• Up to 75% Pet Care Discount for your own pets
• Recognition program
• 100% paid short-term disability insurance
• Optional family benefits
• VIP Discounts through many merchants

Salary Range

$75,000-$100,000

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com