Hospital Manager

Mission Pet Health; Strongsville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Discounted veterinary care

Teladoc access

401k retirement plan

Life Insurance

Disability coverage

Educational assistance

Job summary

Mission Pet Health in Strongsville, OH, is seeking a Hospital Manager to lead daily operations, drive financial performance, and elevate patient and client care within a nationwide veterinary network.

You will manage P&L, staffing, recruitment, and performance, while promoting a collaborative culture and high standards of medical excellence. Competitive benefits support long‑term growth.

Qualifications

• Proven experience managing a P&L with budget adherence and business outcomes.
• Strong leadership skills to guide a diverse team and foster a positive culture.
• Experience recruiting, interviewing, onboarding, and developing staff.
• Excellent communication and conflict-resolution abilities in a fast-paced veterinary setting.

Responsibilities

• Lead hospital operations to ensure high-quality patient care and client satisfaction.
• Oversee financial health, including P&L, labor costs, and inventory management.
• Recruit, interview, and hire talented team members across hospital roles.
• Support growth and development through training, mentorship, and career progression.

Skills

P&L management

Team leadership

Recruiting & interviewing

Communication

Conflict resolution

Veterinary/medical customer service

Job description

Animal Wellness of Strongsville invites you to join a compassionate and highly respected small animal practice dedicated to exceptional patient care. We are proud to be AAHA Accredited, a distinction that reflects our deep commitment to the highest standards of veterinary medicine. The community clearly recognizes this dedication, as evidenced by our excellent 4.8-star Google rating. If you are looking for an environment where your skills are valued and where patient well-being comes first, this is the opportunity you have been seeking. Joining our hospital means becoming part of a supportive network focused entirely on your professional journey. We believe in providing every resource necessary for you and your teammates to grow and succeed. Our network fosters a culture of continuous learning, offering robust programs designed to help you achieve long-term career goals, whether that means becoming a credentialed technician, moving into leadership, or simply doing your best work every day alongside dedicated teammates. We provide comprehensive small animal medicine in a supportive environment where quality of care is paramount. The medical excellence you provide is supported by access to internal specialty consultations, ensuring that our veterinarians always have expert guidance for complex cases. We prioritize robust workflow support and education, creating an atmosphere where you can focus entirely on delivering the high-quality medical outcomes expected of an AAHA-accredited facility.

Your Impact as a Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long‑term growth and success.
• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring to the Team

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.