Hospital Manager

Mission Pet Health; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Discounted pet care for employees

Teladoc 24/7 access

401k retirement options

Life Insurance & Disability

Educational assistance for AVMA-ACVP/V

Job summary

District Vet Navy Yard, part of Mission Pet Health, seeks a Hospital Manager to lead a high-performing team in a busy DC veterinary hospital. You will own the hospital's financial health, guide recruiting and onboarding, and champion a culture that puts patient care and client service first.

You'll mentor staff, drive continuous improvements, collaborate with a network of over 20,000 veterinary professionals, and help ensure exceptional medical quality while balancing business goals.

Qualifications

• Must have proven P&L management experience.
• Experience recruiting, interviewing and building teams.
• Strong leadership and communication skills; retail/medical setting preferred.
• Veterinary/medical customer service background required.

Responsibilities

• Lead a positive, engaged, and collaborative team culture.
• Guide career development from onboarding to growth.
• Own the hospital's financial health, including P&L, labor costs, and inventory.
• Recruit, interview, and hire top talent for hospital roles.
• Ensure exceptional client and patient care and build community trust.

Skills

P&L management

Recruiting

Leadership

Communication

Conflict resolution

Healthcare retail experience

Job description

Welcome to District Vet Navy Yard, where our focus is delivering unparalleled small animal care built on trust and clinical excellence. We are proud to be an AAHA-accredited hospital, a designation that reflects our uncompromising dedication to the highest standards of veterinary medicine. The community confirms this commitment, granting us an excellent Google rating of 4.8 stars. We seek dedicated teammates who are ready to join a supportive environment and do their best work every single day. If you are passionate about medical quality and client connection, this is the opportunity you have been seeking in the heart of the nation’s capital. As part of a larger network of hospitals, you gain the benefits of localized care supported by comprehensive corporate resources. This structure is specifically designed to help every teammate succeed in their professional journey. We invest heavily in your future, providing educational resources and mentorship programs, whether you are aiming to become a credentialed technician, move into a leadership role, or simply expand your skillset in advanced areas of small animal medicine. Our goal is to remove administrative burdens so you can focus entirely on patient care and professional growth. The quality of medicine at District Vet Navy Yard is non-negotiable, reinforced by our commitment to AAHA guidelines. For complex cases, our network ensures that veterinarians and technicians have streamlined access to internal specialty consultations and cutting-edge resources that might not be available at independent practices. You will be working within a system that encourages continuous learning and provides the tools necessary to perform sophisticated diagnostics and treatments for our small animal patients, ensuring we always meet the demanding expectations of the DC community. Your new professional home is located in Washington, DC, a vibrant and dynamic city known for its unparalleled cultural opportunities, world-class dining, and diverse neighborhoods. The Navy Yard area itself is highly accessible and offers a unique blend of historical significance and modern energy. This placement means you are joining a metropolitan community of highly engaged pet owners who expect and value superior veterinary care. Washington, DC provides the perfect backdrop for a professional lifestyle balanced by endless opportunities for urban exploration and connection.

Your Impact as a Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring to the Team

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.