Hospital Manager

Pet Services of Washington, P.S.; Seattle (WA); On-site; USD 82,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

Job summary

VCA Magnolia in Seattle is seeking a Hospital Manager to lead daily operations, mentor staff, and partner with the Medical Director to deliver exceptional patient care and client service at 2201 34th Avenue West, Seattle, WA 98199.

You will manage hiring, budgeting, and KPIs, while promoting a collaborative, respectful workplace and driving business growth. This leadership role emphasizes service quality and profitability.

Qualifications

• Experience managing teams and overseeing business operations (budgeting, KPIs, staffing)
• Proven ability to hire, coach, and develop high-performing teams
• Familiar with marketing, client engagement, and driving business growth
• Strong communicator—clear, empathetic, and confident across all levels
• Skilled at juggling priorities in a fast-paced, service-oriented environment
• Passionate about people, pets, and building a positive workplace culture

Responsibilities

• Lead veterinary, technical, and client service teams in achieving hospital goals
• Foster a strong hospital culture focused on quality care and client satisfaction
• Partner with the Medical Director to develop and implement operational goals and hospital policies
• Manage hiring, performance reviews, and team development, with support from Regional leadership
• Monitor hospital finances, budgeting, and KPIs to ensure long-term success
• Ensure compliance with company policies, safety standards, and local regulations

Skills

Team management

Operational leadership

Marketing & client engagement

Communication

Prioritization

People culture

Job description

VCA Magnolia is a progressive general practice located in Seattle's beautiful Magnolia neighborhood. We offer a full range of veterinary services including general surgery, dentistry, preventive medicine, weight management and puppy, adult and senior wellness.

We are seeking a Hospital Manager to join our team. This key leadership role requires someone with strong interpersonal and organizational skills who can help us continue delivering exceptional patient care and outstanding client service.

Hospital Location: 2201 34th Avenue West, Seattle, WA 98199

About the Role

Under the guidance of the Field Leadership team and in partnership with the Medical Director, the Hospital Manager plays a critical role in the daily operations of the hospital. This includes supporting the team, overseeing business functions, and ensuring a culture of excellence in both medical care and client service.

You'll be responsible for mentoring and developing hospital staff, managing operations and facility maintenance, supporting business growth and profitability, and helping to build a collaborative, respectful, and compassionate workplace.

Key Responsibilities

• Lead and support the veterinary, technical, and client service teams in achieving hospital goals
• Foster a strong hospital culture focused on quality care and client satisfaction
• Partner with the Medical Director to develop and implement operational goals and hospital policies
• Manage hiring, performance reviews, and team development, with support from Regional leadership
• Monitor hospital finances, budgeting, and KPIs to ensure long-term success
• Ensure compliance with company policies, safety standards, and local regulations
• Help maintain a positive and engaging work environment for all team members

Qualifications

• Experience managing teams and overseeing business operations (budgeting, KPIs, staffing)
• Proven ability to hire, coach, and develop high-performing teams
• Familiar with marketing, client engagement, and driving business growth
• Strong communicator-clear, empathetic, and confident across all levels
• Skilled at juggling priorities in a fast-paced, service-oriented environment
• Passionate about people, pets, and building a positive workplace culture

Pay Range & Benefits

We offer a variety of compensation models that provide flexibility and reward your strengths.

The annualized base salary for this position typically ranges from $82k to $90k , based on experience and credentials.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.