Hospital Manager

North Pole Vet; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement options

Life Insurance

Disability coverage

Teladoc access

Discounted veterinary care

EAP (Employee Assistance Program)

Job summary

North Pole Veterinary Hospital is seeking a Hospital Manager to lead financial health, team development, and exceptional client care in a collaborative, growth-driven setting near Fairbanks, Alaska. Join a nationwide network that supports professional development and clinical excellence.

You'll guide recruitment, manage culture, and drive patient-focused outcomes while leveraging the resources of Mission Pet Health for professional growth and benefit programs.

Qualifications

• Proven experience managing a P&L.
• Successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

Responsibilities

• Cultivate a Healthy Culture: champion a positive, engaged, and collaborative team environment.
• Develop Your Team: guide onboarding, training, and long-term growth.
• Drive Business Success: own hospital financial health, manage P&L, labor costs, and inventory to meet goals.
• Build a High-Performing Team: lead recruiting, interviewing, and hiring top talent.
• Champion the Client Experience: ensure exceptional service for clients and patients.

Skills

P&L management

Recruiting

Leadership

Communication

Conflict resolution

Veterinary/medical environment

Job description

Joining North Pole Veterinary Hospital means becoming part of a genuinely supportive and dedicated clinical family. Our reputation is strong, reflected by our exceptional 4.8-star Google rating, which demonstrates the trust and loyalty we have earned from the North Pole community. We are looking for experienced veterinary professionals who are ready to step into a role where you feel valued and can focus completely on high-quality patient care. This is a unique opportunity for you to make a meaningful impact every day alongside dedicated teammates.As a member of our wider hospital network, you benefit immediately from substantial support systems designed to help you succeed. We are committed to fostering your individual career path, ensuring that you have resources available to achieve your goals, whether that means pursuing specialization, obtaining credentialing, or moving into a leadership role. Our comprehensive educational programs and dedication to workflow optimization mean you have the time and tools necessary to practice medicine without unnecessary burnout, allowing all our teammates to do their very best work.The quality of medicine at North Pole Veterinary Hospital is consistently prioritized. When you join our clinical team, you gain access to internal specialty consultation and educational forums that elevate the standards of care we provide. While we focus on exceptional primary care, our connection to a broader medical community means that you are never practicing in isolation. We provide the mentorship and collaborative environment needed to confidently manage challenging cases and continuously expand your medical and surgical capabilities.Located just outside Fairbanks, North Pole, Alaska offers a singular lifestyle defined by breathtaking natural beauty and tight-knit community spirit. If you dream of working near incredible Alaskan wilderness, with unmatched opportunities for aurora borealis viewing, dog sledding, hiking, and exploring the expansive outdoors, this region delivers. You will find that life here centers around community involvement and a unique blend of small-town charm with ready access to major amenities, providing a truly distinct backdrop for your professional and personal life.

Job Description

Your Impact as a Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What You'll Bring to the Team

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.