Hospital Mailroom Clerk: Fast, Friendly Mail & Delivery

Anna Jaques Hospital; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health in Boston is seeking a mail room associate to sort, process, and distribute incoming and outgoing mail in a high-volume setting. The schedule is Monday to Friday, 7:00 AM to 3:30 PM.

You will handle postage, greet staff and patients, and maintain mailroom records and distributions. Qualifications include a high school diploma or GED, 0–1 years of related experience, and basic computer familiarity.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Responsibilities

• Sorts, processes, collects and distributes mail arriving from post office or from internal areas is sorted into appropriate mailboxes.
• Bands and prepares mail for delivery upon completion of sort process.
• Makes a regularly scheduled round throughout the assigned area(s) picking up outgoing mail and delivering previously sorted mail.
• Processes outgoing mail through the postage meter and records postage charging information by Department, either manually in mailroom book or in automated system at meter.
• Assures mail is weighed, zoned and postage is applied prior to sending it to the post office or processing facility.
• Reports any unusual or inappropriate use of the postage meter.
• Greets, directs and gives non-clinical factual information to patients, physicians and Hospital personnel.
• Builds positive working relationships with key people in assigned areas.
• Demonstrates a positive helpful demeanor and makes appropriate referral if unable to provide requested information or fill the need.
• Assures Federal Express, Airborne, or other packages are handled effectively and in a timely manner.
• Upon request, furnishes various hospital departments with information regarding postage information and rates.
• Answers the telephone and utilizes effective communication skills for telephone contacts.
• Demonstrates knowledge of hospital routines, activities, locations, etc.
• Learns and utilizes effective communication skills for person-to-person contacts.
• Maintains department files of patient room assignments, home addresses, etc.
• Forwards mail to discharged patients.
• Assures that mailboxes are updated as notification of changes are received.
• Receives incoming telegrams and packages and records all items as per departmental procedure.

Skills

Basic computer skills

Education

High School diploma or GED

Job description

Beth Israel Lahey Health in Boston is seeking a mail room associate to sort, process, and distribute incoming and outgoing mail in a high-volume setting. The schedule is Monday to Friday, 7:00 AM to 3:30 PM.

You will handle postage, greet staff and patients, and maintain mailroom records and distributions. Qualifications include a high school diploma or GED, 0–1 years of related experience, and basic computer familiarity.