Healthcare Mail Services Specialist

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston is seeking a full-time Mail Clerk to join the mailroom team. The role involves sorting, processing, and distributing mail, handling postage, and assisting patients and staff with information.

The position operates Monday–Friday, day shift, in a fast-paced hospital environment. The ideal candidate has a high school diploma or GED and 0–1 years of related experience, with basic computer skills and strong customer service abilities.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience.
• Basic familiarity with computers; ability to navigate basic web-based apps.

Responsibilities

• Sorts, processes, and distributes incoming/outgoing mail in a high-volume facility.
• Process outgoing mail with postage meter and record charging by department.
• Greet and direct patients, physicians, and staff with professional, non-clinical information.
• Handle packages and inform departments of postage rates and information.
• Answer phone with effective communication and follow hospital routines.

Skills

Customer Service

Team Work

Written Communications

Oral Communications

Problem Solving

Decision Making

Education

High School diploma or GED

Tools

Postage meter

Job description

Beth Israel Deaconess Medical Center in Boston is seeking a full-time Mail Clerk to join the mailroom team. The role involves sorting, processing, and distributing mail, handling postage, and assisting patients and staff with information.

The position operates Monday–Friday, day shift, in a fast-paced hospital environment. The ideal candidate has a high school diploma or GED and 0–1 years of related experience, with basic computer skills and strong customer service abilities.