Hospital Liaison

Lincare Holdings Inc.; Pensacola (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Lincare is seeking a Liaison to coordinate oxygen therapy portability, nebulizers, and DME items for patient discharge. You will educate hospital staff on insurance criteria, documentation requirements, and available programs to facilitate smooth transitions home.

Daily responsibilities include stocking the vehicle, visiting multiple facilities to notify case managers of discharge needs, and completing setup paperwork while ensuring accurate CMN collection and chart notes for billing purposes.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to interpret Medicare coverage guidelines.
• Strong communication with patients and hospital staff.
• Read safety rules and procedure manuals.
• Basic math for units, rates and billing.

Responsibilities

• Stock vehicle daily with equipment and literature for the day.
• Make rounds to contact case managers at each facility daily.
• Coordinate with centers on O2 discharges for home setup.
• Explain coverage criteria to case managers and patients.
• Complete setup paperwork daily for equipment delivered.
• Gather CMNs and chart notes for billing as requested.

Skills

Excellent communication

Patient interaction

Medicare knowledge

Read and interpret documents

Math basics

Education

High school diploma or GED

Job description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities:

• Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
• Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
• Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billin

Qualifications.

• Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
• Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Write routine reports and correspondence
• Speak effectively before groups of customers or employees
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations

Education and Experience:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Physical Demands:

The employee must occasionally lift and/or move up to 100 pounds.

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans