Hospital Liaison

Centers Health Care; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Centers Healthcare in Queens, NY seeks a Hospital Liaison to manage hospital accounts and drive admissions. The role focuses on building account partnerships to meet admissions targets and census goals for the region.

The candidate should have sales experience, strong communication, and clinical assessment abilities; a Bachelor's degree is preferred. Familiarity with MS Office and Salesforce is a plus in a fast-paced setting.

Qualifications

• Bachelor's degree preferred in marketing, business, or related field.
• Sales experience required; admission experience in SNF helpful.
• Strong communication and interpersonal skills.
• Solid clinical assessment and organizational skills.
• Ability to multi-task in a fast-paced environment; leadership in intake management.

Responsibilities

• Manage hospital accounts as the account manager and focus on admissions development.
• Develop account partnerships to meet admission targets and census goals.
• Use CRM/Salesforce to communicate admission processes and log activities.
• Maintain up-to-date account information and contacts.
• Demonstrate proactive intake leadership and multi-task effectively.

Skills

Sales experience

Communication skills

Clinical assessment

Time management

Account development

Education

Bachelor's degree in marketing, business, or related field

Tools

Salesforce

MS Office

Job description

Centers Healthcare is looking for a Hospital LiaisoninQueens, NY.

The Hospital Liaison position is based on Hospital accounts where they are the account manager. This dynamic, independent sales role reports to the Regional Manager of Sales and Admissions. The key focus for this role is the development of admissions, the development of account partnerships that meet and exceed admission targets that support a strong census for the region the account(s) serve.

Essential Duties and Responsibilities:

Must Possess/Practice the following

Sales Skills:

• Sells According to IMPACT Principles.
• Good Product Knowledge.
• Can differentiate Centers Health from the Competition.

Clinical Skills:

• Accuracy of Clinical Assessment.
• Ability to qualify patients for admission based on the product offerings of each SNF/ALP location.
• Knowledge of Clinical Capability.

CRM/Salesforce:

• Communicate the admission process using the Salesforce system.
• Log sales call appropriately.
• Keep Account information/ Account Contacts up to date and accurate.

Key Development Account:

• Market share development.
• Vertical integration.
• Utilize KAM tools in CRM.
• Account Program development.

Requirements:

• Bachelor's degree in marketing, business, or related field preferred.
• Some admission experience in an SNF setting is helpful.
• Sales experience required.
• Must have good communication and interpersonal skills.
• Strong clinical assessment and organizational skills.
• Ability to multi-task and work within strict time constraints.
• Proactive approach to intake management demonstrating leadership skills at all times.
• Solid computer skills; working knowledge of MS Office.
• Salesforce experience/knowledge is a plus.
• Must be able to work in a fast pace environment.