Hospital Gift Shop & Guest Services Aide

Presbyterian System Services; Albuquerque (NM); On-site; USD 22,000 - 30,000; Full time

Job summary

Presbyterian Healthcare Services is hiring a Gift Shop Service Aide in Albuquerque. You will greet patients and visitors, direct them to Presbyterian destinations, and support volunteers while maintaining a professional, compassionate approach.

Responsibilities include information desk coordination, helping with gift shop coverage, processing sales, and ensuring HIPAA compliance. Strong communication and basic computer skills are required; health system familiarity is a plus.

Qualifications

• High School Diploma or GED required.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Greet patients, visitors, and volunteers professionally at the lobby.
• Provide directions and information to Presbyterian destination with compassionate communication.
• Coordinate information desk activities to address customer needs.
• Maintain HIPAA and patient privacy while delivering respectful service.
• Assist on-site volunteers and support gift shop operations and transactions.
• Process sales and follow cash-handling procedures according to procedures.

Skills

Communication skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Presbyterian Healthcare Services is hiring a Gift Shop Service Aide in Albuquerque. You will greet patients and visitors, direct them to Presbyterian destinations, and support volunteers while maintaining a professional, compassionate approach.

Responsibilities include information desk coordination, helping with gift shop coverage, processing sales, and ensuring HIPAA compliance. Strong communication and basic computer skills are required; health system familiarity is a plus.